We are seeking a dedicated and enthusiastic team member to join our team in a vibrant restaurant environment. As a team member, you will play a crucial role in providing exceptional guest services, ensuring that patrons have a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and maintaining a welcoming atmosphere while adhering to food safety standards. The hours will be based on 7:30am until 4pm, five days over seven.
Duties
Greet and seat guests promptly with a friendly demeanour.
Take accurate food and drink orders using the restaurant's ordering system.
Serve food and beverages to guests in a timely manner, ensuring presentation meets our standards.
Provide assistance with menu selections and upselling additional items to enhance the dining experience.
Collaborate with kitchen staff to ensure efficient food preparation and timely service.
Maintain cleanliness and organisation of the dining area, including resetting tables for new guests.
Handle guest inquiries and complaints with professionalism, ensuring satisfaction at all times.
Adhere to all food safety regulations and guidelines to ensure a safe dining environment.
Skills
Strong guest services skills with a passion for hospitality.
Excellent time management abilities to handle multiple tables efficiently.
Basic maths skills for processing orders and handling payments accurately.
Familiarity with food preparation processes and kitchen operations is advantageous.
Knowledge of food safety practices to maintain high hygiene standards in the restaurant setting.
Ability to upsell menu items effectively while providing helpful recommendations to guests.
Join our team, where your commitment to excellent service will contribute significantly to our guests' experiences!
Job Types: Full-time, Permanent
Pay: Up to 12.21 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
Gym membership
On-site parking
Work Location: In person
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