Job Description

As a Bridging Loan Advisor at Aria, you'll be responsible for managing new enquiries, underwrite new applications, and packaging cases for lenders with care and precision.
You'll guide brokers and clients through the finance process, ensuring applications are assessed quickly, packaged accurately, and progressed efficiently.
At the same time, you'll maintain strong relationships with intermediaries and clients, offering expert advice and creating opportunities for repeat business while generating leads.
Key Accountabilities
New Enquiries

• Accurately record all details on our CRM system.
• Carry out fact finds with direct clients where regulated advice is required (if qualified).
• Complete sourcing for new enquiries and provide timely follow-up with brokers and clients.
• Review and issue terms, ensuring all compliance documentation is included.

Case Management & Documentation

• Review applications, offers, valuations, and supporting documents to ensure fully packaged files are submitted to lenders.
• Maintain accurate case notes and ensure system folders are organised and compliant.
• Keep lender criteria, product guides, and documentation up to date.
• Manage pipeline business, ensuring cases move efficiently through to completion.

Communication & Relationships

• Handle inbound enquiries from brokers and clients, providing expert advice and guidance on bridging loans.
• Liaise with lenders, solicitors, brokers, and clients to keep cases progressing.
• Build and maintain strong relationships with introducers and clients, helping to generate repeat business.

Systems & Processes

• Maintain accurate records across systems and support reporting where required.
• Contribute to process improvements and system developments.

Skills & Competencies

• Clear and confident communicator with excellent telephone skills.
• Strong product and lender knowledge within bridging or specialist lending.
• Highly organised with the ability to manage deadlines and prioritise effectively.
• Competent in Microsoft Office and general administration.

Knowledge & Qualifications

• GCSE Maths and English (or equivalent) essential.
• CeMAP desirable for handling regulated mortgage contracts.
• Previous experience in bridging finance or specialist lending highly advantageous.

Personal Attributes

• Proactive and solutions-focused, with a positive "can-do" mindset.
• Detail-oriented, ensuring accuracy and precision when packaging cases.
• Resilient and adaptable, comfortable working under pressure while delivering excellent service.
• A strong team player, committed to collaboration and knowledge-sharing across the team.
• Self-motivated, eager to learn, and driven to succeed.

Why Join Us?
At Aria, we're growing quickly and looking for talented people to join our journey. You'll receive the training, tools, and support you need to succeed, with clear career development opportunities.
Alongside this, we offer a competitive benefits package, including private medical healthcare and paid volunteer days.
If you're ready to take the next step in your career and make an impact in specialised property finance, apply today and grow with us!
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers, Results, Energy, Development, Invention and Teamwork. We live and breathe these values every day and want to ensure they underpin our future success. So, if you want to build a career in specialist finance, with an employer focused on providing brilliant customer service, lending responsibly, and creating a great office environment to develop its people, then look no further than Enra.

Skills Required