Job Description

Company Overview

Join the heart of innovation at NEP Connect, a key part of the globally renowned NEP Group. We are leaders in delivering critical connectivity services, broadcasting live content across the world through our cutting-edge satellite and Anylive fibre infrastructure. Every day, we help bring 250 hours of live content to millions of viewers, supporting clients that include global brand names and broadcasters like the BBC, Channel 4, Five, ITV, Sky Sports, to deliver experiential live events and social network streaming to audiences in multiple territories.

The Role

The 12-month Broadcast Support Graduate Placement will provide support to the various broadcast facilities operated by NEP Connect and its clients.

Responsibilities

Assist with providing 2nd line support to broadcast equipment within studios, apparatus rooms, and galleries, for example: production switchers, broadcast cameras, AV routers, audio mixers, modular infrastructure "glue". Assist with providing 2nd line support to our Net Insight Nimbra AnyLive network and associated equipment. Assist with supporting and maintaining various IP networks using the following hardware: Cisco, Arista and FS. Assist with supporting our satellite dish farm with reactive fault finding and preventative maintenance. Imaginative approach to problem solving. Good IT skills. Team working and lone working skills. To keep the Broadcast Support Manager/Production/NOC appraised of the status of any issues, as appropriate. To log faults and irregularities. To assist with in-house project, decommission and installation work. Performance of preventative maintenance as necessary. Oversee external contractors e.g. UPS maintenance teams, wiremen etc. Ensure system documentation is up to date. Maintain good working knowledge of industry best practice. Stay up to date with developments in the relevant technical fields.

Preferrable Skills / Qualifications

Good understanding of communication systems including mobile and fixed links (terrestrial and satellite) Broadcast and production technology knowledge Understanding of IP technologies Knowledge and experience on component and board level fault finding CAD skills

Personal Attributes

This position will have access to sensitive information and, as such, must be managed with great integrity. Professional, unbiased and credible behaviours in this role are essential at all times.

Communication

- the ability to speak and write to be clearly understood by others, using appropriate vocabulary, grammar and style.

Teamwork

- a sense of team can make a significant difference in whether you meet or fail your objectives. Just as important is creating and maintaining the bond across the team.

Initiative

- the willingness to move things forward by acting without needing to be asked and without due escalation.

Resilience

- the ability to cope with difficulty, negotiate obstacles, to optimise performance in the face of adversity. Sees setbacks as motivation to improve, turning each experience into an opportunity for growth and future client success.

Organisation

- the ability to marshal and manage resources (people, funding, materials and support) to achieve a task. Able to manage own time efficiently and to handle multiple activities in parallel to accomplish the goals. Be conscientious and take great pride in your work.

Inquisitive

- the ability to ask appropriate questions and understand the implications.

Analytical

- the ability to gather relevant information, notice relationships between different pieces of information, reason from cause to effect and generate effective solutions to practical problems.

Emotional Intelligence

- the ability to recognise clearly and accurately others' points of view, feelings and needs and the willingness to take these into account.

Integrity

- the willingness to adhere to social, ethical, professional and organisational standards. Be respectful and listen to others.

Achievement Orientation

- the determination to set oneself and meet high standards, exceeding norms and expectations.

Excellent Judgement

- the ability to be rational, objective and unbiased when making decisions or acting.

Visionary

- the ability to demonstrate personal commitment to Company goals in an energetic way to motivate others and create an environment where the core values are realised.


All applications are strictly confidential.


The job description is not intended to be an exhaustive list of duties to be performed by the employee.

The job description may be altered to reflect the business needs of the Company.