Job Description

Cobra Network is an award-winning broker network, with a growing membership of independent brokers. Since 2003, we've remained focused on helping independent brokers meet their challenges and open up new opportunity


The Cobra Network Broking Desk supports our member brokers by offering a wholesale broking facility that can be accessed either manually via telephone/email or digitally via the CobraQuote portal. We are building on an already strong, service?led culture whilst bringing a sharper sales focus to achieve stretching revenue targets.


As the Broking Desk Manager, this role has been designed to create a vibrant, sales?focused team where success and fun is a key driver.

About the Role

Lead, develop, and energise the Broking Desk to deliver outstanding service and commercial results. Drive sales performance, pipeline discipline, and activity management to meet and exceed revenue targets. Champion a "service + sales" mindset; maintain high service standards while unlocking upsell/cross?sell opportunities. Increase digital adoption and efficiency through CobraQuote while optimising manual phone/email workflows. Build trusted relationships with member brokers; act as a problem?solver for complex or non?standard risks. Shape market strategy: develop insurer relationships, understand underwriting appetite, and negotiate terms. Own MI and performance reporting; track KPIs, conversion, leakage, product mix, and service SLAs. Strengthen process, quality, and compliance (FCA/Consumer Duty) across the desk. Recruit, coach, and mentor team members; embed a culture of learning, recognition, and fun. Collaborate across the wider business to refine propositions and deliver growth initiatives.

What We're Looking For

Proven leader from a commercial insurance broking/wholesale environment (desk leadership or sales operations). Strong sales pedigree: target setting, pipeline management, coaching, and consistent delivery of revenue growth. Solid technical knowledge across core commercial lines (e.g., Property, Liability, Motor, PI, Cyber). Confident negotiator with established insurer/market understanding and appetite alignment. Data?driven with MI/CRM fluency; able to turn insight into action and clear team priorities. Service?obsessed with excellent communication, stakeholder management, and escalation judgement. Comfortable driving digital portal adoption (ideally with experience of broking portals/tools). Sound compliance mindset (FCA, Consumer Duty) and process improvement capability. Energising people leader: coaches for performance, celebrates success, and builds team spirit. Birmingham?based or commutable; willingness for occasional travel as needed.

What You Will Get

Competitive salary with performance?linked bonus tied to revenue and service KPIs. Pension and a comprehensive benefits package (e.g., holiday allowance, life assurance; optional health benefits). Hybrid working environment with modern tools, including the CobraQuote portal. Investment in your development: leadership coaching, technical training, and clear progression routes. A supportive, upbeat culture that values achievement, collaboration, and having fun at work. The platform and autonomy to shape a growing desk and make a visible impact across the Network

Why PIB Group?

PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.


We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.


We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow.

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.