Job Description

Description

Ready to lead from the front in one of the resort's busiest venues?



Our Buffets Restaurant is looking for a confident, hands-on Shift Manager to be the go-to leader for the team during their working day.

Reporting to the Venue Manager, you'll be the heartbeat of daily operations--making sure the right people are in the right place at the right time to meet fluctuating guest demand, all while keeping standards sky-high and the experience unforgettable.

You'll coach and support your team throughout each shift, helping them deliver brilliant service and smash key targets like add-on sales and promotions. This is a fully guest-facing role, so we'll schedule your admin time to ensure you're out front where it counts--leading your team and connecting with guests.

About You

The successful candidate must have previous leadership experience in a similar restaurant or volume driven F&B environment, along with strong guest-facing skills, handling a variety of queries and resolving complaints directly.



You'll have a track record of leading teams in busy high-volume venues where speed, quality, and atmosphere go hand in hand.

You'll be confident making quick decisions, maintaining brand standards, and adapting to whatever the day throws at you. Your ability to inspire and motivate your team--especially during peak periods--is key to success in this role.

Interested?

Demonstrable experience in leading teams to success is crucial, including managing performance, coaching, delivering training, and setting standards while role-modelling expected behaviours.




Strong communication skills at all levels and the ability to manage multiple priorities while adapting to changing requirements are also key.



Buffets (Split shifts) Roata - 5 out of 7 days



Your typical working hours cover 40 hours working breakfast and dinner.



Breakfast shifts are usually 8am - 12pm and dinner shifts are 4.30pm - 8.30pm with weekends our busiest times. However flexibility is key due to needs of the business.



We can provide on site accommodation for people looking to relocate.

About Butlin's

At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.



Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.



There has never been a more exciting time to join Butlin's!