Job Description

Build to Rent Account Manager | Home MadeHome Made is revolutionising the way people experience the rental process. We're impact and technology first, with customer centricity at the core of everything we do. Join us and be part of a team that's reshaping the future of renting.The Build to Rent Delivery team focuses on key account management, sales funnel oversight and ultimately project managing across teams to drive impact and results for their clients.Role pre-requisite: Applicants must have prior experience in real estate, but not necessarily in lettings.Key Responsibilities:xe2x9cxa8 Client Management & Onboarding: Act as the primary point of contact for our BtR clients. Provide expert advice and recommendations on industry best practices, market trends, and asset optimisation strategies.xf0x9fx93x8a Insightful Reporting & Analysis: Generate comprehensive reports that offer deep insights into the performance of client portfolios. Analyse data, providing actionable recommendations to senior management for strategic decision-making.xf0x9fx9ax80 Sales Funnel Optimisation: Take ownership of the sales funnel for each client account, continuously refining and optimising processes to drive efficiency and increase conversion rates. Work closely with the internal team to identify areas for improvement and implement targeted strategies for growth.xf0x9fx93x9a Training and Development: Train junior sales teams on new sites and key processes for high performance delivery.xf0x9fx8exafMarketing Strategy Development: Develop and execute tailored marketing strategies for each client's development site, leveraging digital channels, advertising platforms, and other tactics to drive awareness and demand. Monitor campaign performance and adjust strategies as needed to achieve optimal results.xf0x9fx93x8bProject Management: Project manage all accounts, ensuring all aspects are covered from onboarding to offboarding. Collaborate cross-functionally with internal teams to coordinate efforts and overcome challenges.xf0x9fxa4x9dStakeholder Management: Work closely with the Customer Success Manager, Leasing Manager and senior leadership team to build clear processes for clients, as well as solution focused responses.xf0x9fx93x85 Meeting Management: Attend weekly meetings with clients to talk them through key account updates, including solutions and forward looking plans.xf0x9fx92xa1Culture and Values Carrier: Be a culture and values leader in the business. Work together with the management team to set standards and expectations internally and externally.Working hours: Monday to Friday 9-6 (occasional site travel required)Office location: London Southwark, 1 day a week work from home post probationSalary: OTE xc2xa3110kWhat we look for:

• Must have at least 3+ years experience in Real Estate (Sales, Lettings, Commercial or BTR)
• Have a strong ability to assess the market value for the estimated rental values for each client asset
• Strategic account management skills and strong business acumen
• Exceptional communication skills
• Project Management
• Problem solving and critical thinking skills

Benefits of working with us:

• Annual Leave: 24 days leave + your birthday off!
• Modern, state of the art offices
• Employee Perks: discounts for stores, cinema etc
• Yearly Half Day Charity Day
• Office Social Events (Summer and Winter Parties)
• Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
• Mental Health First Aiders
• On site Gym access, showers (towels & shower gel), and indoor bike storage
• Weekly Friday 5pm Happy Hour in the office
• Opportunities to upskill in your career through our Learning and Development Programme

We are an equal opportunity employerDiversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at .Home Made is the fastest-growing lettings prop-tech in the UK, trusted by over 350,000 landlords and renters, as well as Europexe2x80x99s largest professional landlords. Utilising our unique tech and high-performance team, wexe2x80x99re radically improving the renting experience for both tenants and landlords,
making renting better, safer, and fairer for all.Over the past 5 years we have grown to become the largest specialist lettings solution in the Build-to-Rent sector, with clients including Greystar, Grainger, Quintain Living, M&G, Legal & General, Grand City Properties, and Get Living. We are now rapidly expanding in the private and portfolio landlord segment as well as growing our Property Management clients.We are proud to be listed as one of the UKxe2x80x99s Top-100 start-ups in 2022 by Startups.co.uk and Seedtable, and as one of Europexe2x80x99s top Proptechs by The Europas.

Home Made