Job Description

Annual salary: up to 42,330.54
Building Maintenance Supervisor
Tower Hamlets
Full Time, Permanent
Salary up to 42,330.54 per annum, plus, company van & fuel card
We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations.
About the Role:
As a supervisor you will be working alongside Tower Hamlets Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
A Supervisor will be part of a local team supporting the supervision activities and requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability, and resource deployment.

• Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability, and satisfaction through effective resource utilisation & planning.
• Supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets. Compiling management reports on operational activities, initiatives, and performance.
• Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.
• Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements.
• Manage employees' performance, coach, and develop individuals in their roles, ensuring HR Policies & Procedures are followed, implement individual or group training where required.
• Monitor and maintain all supplied company assets, including operatives' vans, van stocks, material purchases, tools, plant hire, uniform, and PPE. Utilise reports available to administer this task.
• Follow and support policies, procedures, initiatives, and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur.
• Undertake any other duties as required by the company, provide back up to other supervisors to cover any absences and attend informal and formal company & client meetings and training sessions as required.

Role Criteria:

• Trade background
• Worked within a Supervisory role
• Line Management experience
• Building maintenance background
• Damp & Mould Experience
• Good Customer Service skills
• Self motivated
• IT Literate
• UK Full driving license

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Benefits we can offer you

• 25 days annual leave plus bank holidays

• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Van, Fuel Card, and Uniform

Apply below or to discuss your application further; contact: Laura Bourne (laura.bourne@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Skills Required