Job Description

Annual salary: up to 42,330.54
Building Maintenance Supervisor
Location: Tower Hamlets
Contract Type: Full-Time, Permanent (42.5 hours per week)
Salary: 42,330.54 per annum + company van, fuel card, and benefits package
Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies
About Mears Group Mears Group is the UK's largest provider of repairs, maintenance, and regeneration services. We deliver tailored rapid-response and planned maintenance solutions through long-term partnerships with over 70 local authorities, ALMOs, and housing associations--ensuring safe, well-maintained homes and communities nationwide.
About the Role We're looking for a proactive and experienced Building Maintenance Supervisor to join our team in Tower Hamlets, working in partnership with the London Borough of Tower Hamlets. You'll oversee the delivery of planned and responsive works to void properties ensuring works are completed to high standards of quality, safety, and customer care.
This is a hands-on leadership role requiring strong operational oversight, excellent communication, and a commitment to service excellence. You'll manage trades and subcontractors, carry out inspections, and ensure compliance with company procedures and industry regulations.
Role Responsibilities

• Conduct pre, mid and post-inspections on internal and external void properties
• Inspect works at height including doors, windows, and snagging on scaffolding
• Supervise and coordinate tradespeople and subcontractors across multiple workstreams
• Oversee planned and responsive repairs to ensure timely and high-quality delivery
• Ensure all works meet industry standards and building regulations
• Log works and generate reports using PDA systems and Excel
• Provide excellent customer care and resolve issues professionally
• Monitor productivity, resource allocation, and contract profitability
• Conduct regular site visits to assess progress, quality, and compliance
• Compile management reports on operational activities and performance
• Ensure adherence to health and safety protocols and company operating procedures

Role Criteria

• A full valid UK manual driving licence
• Experience in the above duties
• Proven experience supervising operatives within the repairs and maintenance sector
• Hands-on knowledge of building maintenance practices. Trade background would be advantageous.
• Experience managing subcontractors and coordinating multi-trade teams
• Ability to carry out inspections and assess work against quality standards
• Comfortable working at height and inspecting scaffolding-based works
• Strong understanding of planned, cyclical, and responsive repair programmes
• Excellent communication and interpersonal skills
• Ability to use PDA systems and Excel for reporting and logging tasks
• Strong customer focus and commitment to service excellence
• Organisational and planning skills to manage resources and meet deadlines
• Entitlement to work in the UK (Mears does not offer visa sponsorship)
• Willingness to undergo DBS/security checks prior to employment

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact: Laura Bourne (laura.bourne@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Skills Required