Job Description

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Description

Role: Building Manager

Location:

Central London (Zone 1) (Primary Building)
Virtual Oversight of Secondary Building (London Zone 2)

Hours:

Full Time - Monday to Friday 8.30am-5.30pm.

On- site 5 days per week

Role Overview

We are seeking an experienced and highly professional Building Manager & Front of House (FOH) to take full-time responsibility for a flagship Central London building, with additional virtual oversight of a secondary building as required.

This is a client-facing, hands-on role requiring exceptional customer service, strong tenant engagement skills, and confidence in contractor management, while maintaining a strong understanding of building systems and compliance requirements.

Key Responsibilities

Front of House & Customer Experience

Act as the primary front-of-house presence, delivering an exceptional customer and tenant experience at all times Build strong, professional relationships with occupiers, visitors, and stakeholders Manage tenant engagement, communications, and day-to-day enquiries efficiently and professionally Represent the building to the highest standard, ensuring a welcoming and well-managed environment

Building Management

Take full operational responsibility for the primary building, ensuring smooth day-to-day performance Maintain oversight of a secondary building remotely, coordinating remedial actions when issues arise Monitor building condition and proactively identify maintenance or operational issues

Contractor & Maintenance Management

Manage and oversee contractors on-site, ensuring works are completed safely, on time, and to specification Coordinate reactive and planned maintenance activities Ensure all works comply with health & safety requirements and site procedures

Building Systems & Compliance

Demonstrate strong working knowledge of key building systems, including:CCTV systems Intruder alarms Fire alarm systems Intercom and access control systems Monitor system performance, escalate faults, and liaise with specialist contractors where required Support compliance activities, inspections, and statutory checks

Health, Safety & Risk

Promote a safe working environment for occupiers, visitors, and contractors Ensure site procedures, permits, and risk assessments are followed Act promptly on any health & safety issues or incidents

Skills & Experience Required

Proven experience in a Building Manager, FOH, or Facilities Management role (commercial environment preferred) Exceptional customer service and tenant engagement skills Confident in contractor management and site coordination Strong understanding of building systems and how they operate (CCTV, alarms, intercoms, fire systems) Organised, proactive, and able to work independently Professional, approachable, and calm under pressure IOSH/NEBOSH qualifications are desirable.

Benefits:

Highly competitive salary DOE 20 days holiday per year plus bank holidays 3% Company pension contribution
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Values

Professionalism

| We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.

Ownership

| Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house -- never outsourcing responsibility, accountability, or blame.

Entrepreneurialism

| We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.

Meritocracy

| Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.

Action This Day

| We do not defer or delay. Anything that can be done today, is done today.###

About Praxis Facilities Management

Praxis Facilities Management Ltd ("PFM") provides the necessary on-site services to Praxis Real Estate Management managed properties which includes 400+ directly employed individuals covering management, operations, marketing, security, administration, maintenance, and cleaning.