Job Description

Main Purpose:

To act pro-actively, ensuring all public, tenanted, unoccupied and back of house areas of the site are safe and secure, protecting the property and people and meeting the high standards and specification set by the company. To react with an immediate and appropriate response to incidents and to ensure that Health, Safety and security standards are delivered and maintained.

The Building Manager will oversee the daily operations and maintenance of this commercial property. Liaising with tenants and owners, coordinate and manage maintenance, housekeeping, and security activities, and ensure the facilities meet regulatory standards and codes.

Main Duties:

Liaise with the manager to ensure the smooth and efficient running of the building To undertake other miscellaneous duties relating to general service, as requested by management Demonstrate professionalism

Building Management:

Coordinating and overseeing regular building maintenance and repairs Identifying needs within the building, seeking the relevant authorisation for work to be complete and sourcing multiple quotes from external contractors to present to management, utilising a full RFP (request for proposal) process Ensure all contractors have a valid permit to work, before commencing any works Assist in managing the contractors on site providing guidance, support and site knowledge and ensuring they work within the site rules and guidelines Full maintenance of all records relating to maintenance, costs and building occupants Assisting with the invoice cycle process, including requesting, raising and liaising with the external contractor and the internal Accounts Payable team, ensuring that the full approval process has been fulfilled To ensure and control the necessary internal quality audits are undertaken and provide a detailed action plan, managing any non-compliance - particular attention to be given to applicable policies, regulations and building codes Writing accurate reports and actions plans as a result of such audits and/or incidents on site, being accountable for any expected actions as an outcome Maintain accurately tenant records and contact details Supporting with the preparation and management of the maintenance budget Where appropriate, supporting the fit-out of new office space and taking ownership of the white-boxing of un-let space Deliver newsletters and communication to tenants Support management with viewing requests from agents Supporting with the credit control targets for rent and service charge, liaising directly with tenants on these matters

Health, Safety and Security:

Effectively manage site waste and recycling taking in to account environmental and health and safety factors Monitor the standards of cleanliness throughout the building and reception area to ensure standards are maintained Patrolling the site to prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for tenants, employees and visitors Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site To ensure all site related risk assessments and method statements are monitored, reviewed and updated as per schedule and as necessary Ensure appropriate risk assessments are being adhered to by site staff as appropriate Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, promptly dealing with alarm activations To take responsibility for your own and others health and safety, to carry out your role safely and to health, safety and security legislation and guidelines, using PPE as necessary Proactively supervise on site Health and Safety activities, reviewing accidents and promoting safe working practices Being the main point of contact for external Health and Safety audits, responsible for maintaining the required standards and completing the necessary action points on Ligtas Support to ensure the cleaning standards are of the highest standards thereby delivering a clean and safe environment for all visitors & tenants onsite and always report any issues found straight away Support the implementation of the management of HASAWA To keep up to date with developments in legislation and their impact on your role, that of the team and properties

Customer Service and Reception:

Answering all calls/visitors to reception and dealing appropriately and in a welcoming and professional manner Ensure deliveries, visitors and contractors are properly recorded on site and effective control takes place on access and egress Adherence to strict levels of confidentiality in respect of tenants and customers Make sure tenants and visitors are parking in the assigned spaces Maintain positive working relationships with all tenants Deliver excellent customer service to customers, colleagues and visitors to the building at all times Being the first point of contact for all tenant, customer and contractor enquiries, including directing the first stage of any complaints to management Meeting and greeting all visitors, answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors' book

Requirements, Skills and Qualifications:

Excellent use of MS products such as MS Excel Working knowledge of entrepreneurial, fast paced, flexible office environment To be able to communicate with customers, colleagues and visitors fluently in English Observant and able to complete accurate reports To have a working knowledge of own Health and Safety responsibilities Fire Marshall duties First aid trained IOSH/COSHH qualified Physically fit and having mobility to be able patrol for the duration of shift and to respond rapidly to incidents Have good knowledge and experience of building HVAC systems

Personal Qualities:

To have pride in your job and personal appearance Friendly, approachable and creating a good impression Able to use own initiative and solve problems Able to manage own time and prioritise work Team player with the ability to work effectively supporting colleagues at all levels within a high performance team
Job Types: Full-time, Permanent

Pay: 38,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person

Reference ID: PFM96