Job Description

Position Title:

Building Services Manager

Location:

Albert Embankment, London, SE1

Reports to:

Property Manager

Guidance from:

Directors of the Residential Management Committee

Department:

Building Management / Front of House

About the Role

We're looking for a

Building Services Manager

to take charge of the day-to-day running of our residential building and ensure residents always receive a high level of service.



This is a

hybrid role

, blending building management with concierge responsibilities. You'll oversee maintenance, safety, and staff while also being a welcoming point of contact for residents. Working closely with the Property Manager and under the guidance of the Residential Management Committee Directors, you'll play a key part in keeping the building running smoothly and ensuring residents feel at home.



What You'll Be Doing

Building Management

Oversee the daily running of the building, ensuring it's clean, safe, and well maintained Work with contractors and service providers to arrange repairs and upgrades Carry out regular inspections of common areas, systems, and grounds Keep logs of maintenance issues, inspections, and completed works Act quickly in emergencies and liaise with relevant services Manage concierge and temporary staff, including rotas, training, holidays, and appraisals

Resident Services

Be the first point of contact for residents, guests, and visitors Handle queries, parcels, amenity bookings, and access control Support resident move-ins and move-outs, including building orientation Keep resident contact lists up to date and share building notices

Administration & Coordination

Report to the Property Manager on building conditions, resident issues, and projects Help prepare reports, maintenance schedules, and communications Attend Residential Management Committee meetings when needed Keep all records and documents in line with compliance requirements

What We're Looking For

Experience in a similar role (Building Manager, Duty Manager, Concierge, Facilities Manager, etc.) Knowledge of building systems, maintenance, and contractor management Great people skills with a customer-first approach Organised, detail-oriented, and calm under pressure Comfortable using Microsoft Office and property management tools First Aid, Fire Warden, or Security training is a bonus

Personal Attributes

Professional, trustworthy, and reliable Presentable and confident in dealing with residents and contractors A strong team player who can also work independently

Benefits:

Salary:

45,000 (rising to 47,500 after probation)

Hours:

8:00 AM - 5:00 PM, Monday to Friday

Location:

Albert Embankment, London, SE1

Eligibility

You must have the legal right to work in the UK. The company reserves the right not to appoint for this role.