Job Description

Job reference
REQ0001451
Date posted
26/09/2025
Application closing date
03/10/2025
Location
Stockton Riverside College Stockton-on-Tees, TS17 6FB
Salary
23,555.29 - 23,844.58 E4-E8
Package
Permanent
Contractual hours
37
Basis
Full time
Job category/type
Support

Job description

Who we are?

Stockton Riverside College is a dynamic and ambitious college, recently awarded

Outstanding

by Ofsted, recongised for delivering exceptional standards of education and training. We offer a comprehensive range of academic, vocational and higher education courses for young people, adult learners, and apprentices. Proudly serving our local community, we are dedicated to helping individuals gain the skills, knowledge, and confidence to achieve their full potential.



As part of The Education Training Collective (Etc.), a group of colleges and training providers in the Tees Valley; Stockton Riverside College, Redcar and Cleveland College, Bede Sixth Form College, NETA Training, Innersummit and The Skills Academy- we are driven by a shared vision:

'ONE Etc. - Fuelling ambition and driving success in a resurgent Teesside and beyond.

Our dedicated and skilled staff are at the heart of our success, supporting learners and contributing to the wider community. We are seeking candidates who believe in the power of education to transform lives and who share our commitment to excellence, opportunity and achievement.



An exciting opportunity has arisen for a Student Experience and Wellbeing Bursary Administrator to join our Student Experience and Wellbeing team reporting to our Student Experience and Wellbeing Manager.



As a Student Experience and Wellbeing Bursary Administrator you will be responsible for actively promoting a range of financial support for students. You will work in collaboration with Curriculum Departments to identify where learner support funds may be available for students and support students in their applications for financial assistance, including bursary funding and loans. You will carry out a variety of administrative duties, including creating and maintaining financial assessment records, arranging meetings and taking minutes. You will be required to work at any of the Etc Group sites as required.



The ideal candidate will be highly motivated and organised with good written and oral communication skills and an appreciation of outstanding customer service. They will possess excellent IT and problem-solving skills, including numerical skills, the ability to work to high levels or accuracy and attention to detail and be willing to learn and develop.



Required qualifications: English and Maths GCSE are essential for this position with Level 2 Customer Service Practitioner or equivalent being desirable. An understanding of finance would be advantageous, however full training will be offered. We can offer the successful candidate the opportunity to work and develop within a supportive and motivated team committed to continuous improvement.

Why Join Us?

We are proud that 91% of our staff tell us that Etc. is a Great Place to Work. At Etc. we reward and support our colleagues in many different ways, including remuneration, training and so much more - we've listed a few examples of what you can expect when you join our team:


Generous annual leave entitlement (34-43 days per annum, depending on role and length of service) Up to 5 days additional leave at Christmas Free on-site parking Pro-Hybrid working employer Local Government Pension Scheme (LGPS) with 15.2% Employer Contribution Enhanced Occupational Sick Pay Scheme Enhanced Maternity, Paternity and Adoption Scheme Career development opportunities for progression Comprehensive Health and Wellbeing programme Employee Assistance Programme (free counselling support for staff, available 24/7 365 days per year) Free gym memberships/discounted memberships (dependent on site) Staff Discounts Package- Save on your weekly shop with discounts and savings at a number of retailers including groceries, electronics, clothing, homeware and much more https://thanking-you.rewardgateway.co.uk/Authentication/Start Better Health at Work Scheme - Etc. has achieved the Continuing Excellence Better Health at Work award Wellbeing Days (in addition to annual leave) Discounted Hair and Beauty treatments available Bike2Work Scheme https://www.bike2workscheme.co.uk

Schedule

Monday-Thursday 8.30am - 5pm Friday 8.30am - 4pm Flexible lunch breaks

If you believe you have the necessary skills, commitment and determination to succeed and would relish the opportunity to work with us, then we would LOVE to hear from you.



The closing date for receipt of completed applications is

midnight 3rd October 2025.

Shortlisted candidates will be required to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. Successful applicants will be required to undertake an enhanced disclosure by the DBS.



If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website. Nacro - https://www.nacro.org.uk/criminal-record-support-service/ or email helpline@nacro.org.uk or phone 0300 123 1999 Unlock - http://hub.unlock.org.uk/contact/ phone 01634 247350 text 07824 113848.



We are committed to being an inclusive and welcoming place to work, promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability or sexuality. We encourage applications from diverse candidates and make recruitment decisions based on skill and experience. We are a disability-confident committed employer.



Safeguarding is also priority for the group and we have key policies and systems which help to make the group a safe place for learners and staff. The purpose of these policies is to provide clear guidance regarding Safeguarding responsibilities throughout the group, including the Prevent Duty. To read more, please visit https://www.the-etc.ac.uk/policies/safeguarding/


note we do not accept CVs or late applications, no agencies please

All applications must be completed via our website

https://www.the-etc.ac.uk/join-our-team/