Job Description

Overview

We offer a very hands-on learning experience in a relaxed and friendly environment. Any Applicant would be getting a full leaning learning experience working directly with end users in customer service and would be given the opportunity to learn a lot of administrative tasks and duties.

Hours

Monday to Friday 9am - 5pm with a 1 hour lunch break

Tasks

Supporting both the Purple Line and OPUS Sides of the business Adding and processing sales quotes, orders on 365 Dynamics (training can be given) Processing FullStop Security Orders Controlling and reviewing MAP Pricing with retailers Answering the phones Monitoring and responding to consumer enquiries and customer leads Checking orders with sales teams prior to processing Returns - i.e. Bolt Swaps Credit control with customers market research shipping quotes technical enquiries via phone and email, such as "What bolts do I need" and "how do I turn on my handset" to name a few. Assistance with preparing marketing and show materials for exhibitions. Assisting with stock checks/inventory control.

Qualification

Customer Service Practitioner level 2

or

Business Administrator level 3

Desirable skills

Telephone Skills Initiative Non judgemental Patience Team working Logical Number skills Administrative skills Problem solving Customer care skills Organisational skills Attention to detail IT skills Communication skills

Requirements

Reliable mode of transport

Company information

We are a small sized company dealing in the leisure vehicles industry. Specifically dealing around Caravan and Motor Home Accessories. We also manufacturer our own folding campers and tents.

Job Types: Full-time, Permanent, Apprenticeship

Benefits:

On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 27/06/2025