Job Description

Risk & Compliance Apprentice Administrator

Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year. The vacancy requires candidates that have left school, college or university, as they need to be available immediately. Please do not apply if you are still education. We will only consider applications where the business is a viable commute
As a Risk & Compliance Apprentice, you will support the Head of Risk & Compliance in ensuring the firm adheres to regulatory obligations and maintains high standards in client service and internal governance. This role offers hands-on experience in legal compliance, complaints handling, and operational risk management, with structured training and mentoring to support your development.

Future Prospects

This apprenticeship offers a pathway into a career in legal compliance, risk management and complaints resolution. You will gain exposure to real-world compliance challenges and be mentored by experienced professionals in a supportive environment.

The Law Practice

A regulated firm of Solicitors, delivering legal services to individuals, families and businesses.

The Position

Key Responsibilities:

Complaints Handling Support:

Assist in logging, tracking, and responding to client complaints under supervision. Help prepare documentation for internal reviews and support the resolution process in line with firm policy and regulatory expectations

Compliance Monitoring:

Support in monitoring compliance with Anti-Money Laundering (AML) regulations, SRA Standards and Regulations, and Data Protection legislation. Assist in maintaining accurate records and reporting obligations

File Reviews & Data Analysis:

Help co-ordinate file review processes, identify patterns or recurring issues, and contribute to process improvement initiatives. Learn how to interpret compliance data and prepare summary reports for internal stakeholders

Policy & Procedure Support:

Assist in reviewing and updating internal policies, including those related to risk management, file closure, and client care. Help ensure that documentation is current and accessible

Training & Development:

Participate in internal training sessions and external courses as required. Support the delivery of compliance training to other staff by preparing materials or coordinating sessions

Administrative Duties:

Provide general administrative support to the Risk & Compliance team, including document management.

IMPORTANT

Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year.

An Apprenticeship requires candidates that have left school, college or university

Please consider if the business is a viable commute(unfortunately we are unable to consider applications where there will be a need to re-locate)

The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered.

Desired skills

A local commute essential

4-9 grades English and maths GCSE's

Confident with excellent communication skills. Ability to multitask and manage reception in conjunction with other administration duties Good attention to detail Good working knowledge of ICT packages including Word, Excel and Outlook. Ability to demonstrate or gain a clear understanding of the firm's in-house systems where training will be given Excellent presentation, organisation and timekeeping skills Awareness of confidentiality and safeguarding The ability to use own initiative, be able to work individually as well as part of a team Must be well-presented with a clear, pleasant telephone manner Good organisational skills Good client care skills

Personal qualities

Well presented and polite Ability to take the initiative Confident at dealing with people at all levels Reliable and adaptable Willingness to take on challenges and to push oneself further Motivated and keen to learn new skills

Training to be provided

Course Content:

Utilising IT programs and software Decision making Managing a quality service Project management Understanding the organisation and stakeholders Relevant regulations and policies Business fundamentals Professionalism and performance management

You will complete the Level 3 Business Administrator Apprenticeship Standard.

This Apprenticeship will involve off the job training. You will also develop your knowledge, skills and behaviours. You need to have an employer to support your Apprenticeship and be employed in a relevant job role. The typical length of this Apprenticeship course is 18 months. This course has multiple start dates throughout the year
Apprenticeship information

Business Administration | Gateway Website (gatewaytrainingconsortium.co.uk)

Things to consider

Please check prior to application that the business is a viable affordable commute Please have a CV prepared on a word document An Apprenticeship and employer requires any potential candidate to be dedicated, please consider this before applying. The employer questions are important so that we have an understanding of a candidates suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Vacancy is for an immediate start, please consider this if you are still in education. PLEASE DO NOT CONTACT THE EMPLOYER DIRECTLY The closure dates are for a guideline only and the vacancy may close prior to the dates advertised. How far do you live from the business and please detail how long it will take to travel?
Job Types: Full-time, Permanent

Pay: From 15,000.00 per year

Schedule:

8 hour shift Day shift Monday to Friday
Application question(s):

The following qualifications are required for this Apprenticeship.
Do you hold English and maths GCSE grades 4-9

This Apprenticeship vacancy is for an immediate start, therefore we will only consider candidates that have left education. When did you leave education? o A local commute is essential to be considered for this position.
How far do you live from Southend On Sea and how long would it take to travel?
( we are unable to consider applications where there is a need to relocate, of if the journey is not considered viable or affordable, please only apply if you live locally)

Work Location: In person

Application deadline: 11/07/2025
Expected start date: 21/07/2025