Job Description

Course Duration:

8-18 months (dependent on performance)

Salary:

7.55 per hour for 12 months (National Minimum Apprenticeship Wage)

About the Role:

NextStep Training is recruiting on behalf of a reputable company, an excellent opportunity for a motivated individual to gain valuable experience while completing a

Business Administration Level 3 Apprenticeship

.

Key Responsibilities:

Answering incoming customer enquiries by phone and email Making outbound calls to follow up on leads and provide updates to customers Liaising with customers regarding appointments, surveys, and installations Inputting and maintaining accurate data in CRM systems Supporting the admin team with document preparation, filing, and compliance Assisting in coordinating schedules for surveys, installations, and audits Handling basic customer service queries and escalating when required Ensuring professional communication at all times Contributing to a positive, supportive team environment

Requirements:

Interest in business administration and a willingness to learn. Strong organisational and time management skills. Attention to detail and ability to work accurately under supervision. Good communication skills, both written and verbal. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Must be able to commit to the apprenticeship salary and duration.

Benefits:

Hands-on experience in a professional customer service environment. Industry recognised qualification upon completion. Support and guidance from experienced professionals. 30% off your travel with an apprenticeship oyster card Reduced or Free council tax bills Student discount Opportunity for career progression within the company.
If you are keen to kickstart your career in business administration, apply today!

Job Types: Full-time, Permanent, Apprenticeship

Pay: 7.55 per hour

Expected hours: No less than 30 per week

Benefits:

Casual dress Company events Company pension Free or subsidised travel Transport links
Schedule:

Monday to Friday
Application question(s):

Please confirm you can commit to the apprenticeship wage of 7.55 for the first 12 months of your apprenticeship.
Work Location: In person

Application deadline: 04/08/2025