Job Description

Job description

Business Administration Assistant

We're looking for a driven and enthusiastic individual who's eager to grow in a corporate environment and gain valuable experience working with international clients across a wide range of industries. This is an excellent entry-level opportunity with strong potential for professional development. Full training and guidance will be provided to help you build a solid foundation in business operations, and you'll have the support of our technical team to assist with basic technical enquiries.

Key Responsibilities

Interact with a broad spectrum of customers, from individuals to large corporations and resellers -- both locally in the UK and internationally Build and maintain strong customer relationships by handling enquiries via phone and email, and welcoming visitors to the office Assist with sales support by conducting customer profiling, creating PowerPoint presentations, and delivering product demonstrations (note: this is not a sales-target-driven role) Manage and follow up with customers by preparing quotations based on product knowledge and customer requirements, and ensuring timely follow-ups after meetings Provide administrative support by entering customer enquiries and orders into the ERP system, maintaining records and task scheduling (e.g. quote follow-ups) Support project coordination by liaising with customers and subcontractors to ensure smooth product and service delivery Follow established business processes and actively contribute ideas for improvement and operational efficiency Assist in marketing activities, including website content updates, Google advertising, and social media campaigns

Working Hours

Full-time - 37.5 hours/week (Monday to Friday, 9:00am to 5:00pm)

Salary

21,600 - 25,200 per annum(Equivalent to 1,800 - 2,100 per month)

Candidate Profile

Preferred Skills:

Tech-savvy and comfortable picking up technical knowledge Strong written and spoken English Organised and able to manage multiple tasks and deadlines Great attention to detail and accuracy Team player with a logical, problem-solving approach Professional communication and excellent phone manner Experience or knowledge in IT is advantageous Proficiency in modern foreign languages (e.g. French, Spanish) is a plus
Personal Attributes:

Friendly, approachable, and confident Highly motivated and eager to learn Reliable and self-disciplined Willing to take part in different aspects of the business
Education & Qualifications:

5 GCSEs or equivalent, including Maths and English Diploma or Degree in Business Studies is preferred, but all backgrounds are welcome Fresh graduates are encouraged to apply Flexible working arrangements available for young parents

Why Join Us?

Competitive salary Company pension scheme 28 days of annual leave (including 8 bank holidays) Learning and career development opportunities On-site parking available Easily accessible via public transport (close to Guildford train station and bus stops)

About FootfallCam

Founded in 2001, FootfallCam is a UK-based technology company focused on delivering cutting-edge hardware and software solutions globally. Our diverse product portfolio includes people counting systems for retailers (footfallcam.com), smart mirrors (magicmirror.me), nursery webcams (nurserycam.co.uk), and web design services for the childcare industry (nurseryweb.co.uk). With offices in the UK and the Far East, we are a small but fast-growing company making a big impact worldwide.

Work Location:

In-person (Guildford, GU1 1UY)

Remote Work:

Not available

Job Type:

Full-time, Permanent

Job Types: Full-time, Permanent

Pay: 1,800.00-2,100.00 per month

Benefits:

Casual dress On-site parking
Schedule:

Monday to Friday
Work Location: In person