Job Description

Job Summary:

We are seeking a detail-oriented and analytical Business Analyst to join our team. This role is responsible for bridging the gap between business needs and technology solutions by gathering requirements, analyzing processes, and delivering insights that support decision-making and efficiency. The ideal candidate has strong problem-solving skills, excellent communication abilities, and experience working with both technical and non-technical stakeholders.

Responsibilities:

Gather, document, and analyze business requirements from stakeholders through interviews, workshops, and research. Translate business needs into detailed functional specifications, user stories, and process documentation. Collaborate with cross-functional teams--including IT, product, and operations--to design and implement effective solutions. Conduct gap analysis and identify opportunities to streamline processes and improve business performance. Perform data analysis to identify trends, risks, and opportunities to support strategic initiatives. Assist in project planning by defining scope, prioritizing requirements, and estimating effort. Support testing and validation of system enhancements to ensure deliverables meet stakeholder expectations. Create clear reports, presentations, and dashboards to communicate findings and recommendations. Serve as the liaison between business stakeholders and technical teams throughout the project lifecycle.

Qualifications:

Bachelor's degree in Business Administration, Information Systems, or related field (or equivalent experience). Proven experience as a Business Analyst or in a similar analytical role. Strong skills in requirements gathering, documentation, and process modeling. Proficiency with data analysis and visualization tools (e.g., Excel, SQL, Power BI, Tableau). Excellent communication and stakeholder management skills. Ability to work independently as well as collaboratively within a team environment. Strong problem-solving, critical thinking, and organizational abilities.

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Job Types: Full-time, Permanent

Pay: 31,500.00-35,500.00 per year

Benefits:

Casual dress Company events Transport links
Work Location: In person