Job Description

Company Description
About Fastmarkets
Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.
Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond.

Job Purpose
The Business Analyst (BA) will support an exciting 18-month transformation project to redevelop and strengthen our Exchange and Market Data business. The BA will work with a broad stakeholder group of internal Fastmarkets teams and third-party vendors to deliver the target state and business benefits. This role requires a combination of strong business and data analysis skills, software and infrastructure knowledge, vendor and commercial experience along with the ability to navigate the complexities of a dynamic environment.
The project workstreams include:

• Commercial: the implementation of the Go to Market strategy aligned to the roadmap of delivering client benefit based on cross workstream deliverables.
• Technology: develop the Digital Platform and standalone Exchange product to serve a range of client needs. The scope involves front to back enhancements across product UI, middleware services and complex infrastructure changes. Implementation will be delivered with an agile approach ensuring regular releases of value-add change to dovetail with the Commercial objectives.
• Application Support: support the overall delivery by ensuring an increasing level of excellence in system availability, speed of issue resolution and customer service.

Key Interfaces

• SLT
• Commercial team representatives
• Client Services representatives
• Application Support representatives
• Product Directors
• Product Managers
• Engineering Managers
• Cloud Engineering
• IT Operations
• Information Security officers
• Programme Managers
• Project Managers
• Business Analysts
• Software Engineers
• QAs
• Scrum Masters

Qualifications
Knowledge, Experience and Skills
We are looking for an individual who is highly motivated, driven and has a passion to be part of a fast-paced, successful team. The PM will sit within the Change and Operational Excellence Operations team working within a Technology Programme aligned to high profile strategic initiatives aligned to revenue growth, tech debt remediation and risk mitigation.
Fundamentals

• Knowledge and experience working with Exchanges such as LME, CME, SHFE, Dalian and Matba.
• Knowledge and experience working with Market Data such as FX rates, ECB rates, precious metals, OTC and USDA.
• Ability to demonstrate extensive experience across a wide range of projects as a Business Analyst delivering client facing digital products with technology and commercial stakeholders.
• Experience of working with third parties including service providers and ideally Exchanges.

General skills

• Mindset of collaboration and teamwork for delivery as part of remote teams and able to build relationships with a broad range of stakeholders at all levels of the organisation.
• Ability to operate within different environments and work with varied processes and stakeholders.
• Excellent verbal and written communication skills and ability to produce high-quality documentation appropriate for all stakeholders including SLT.
• Experience of using Jira and defining crafted Epics and stories to a standard structure with clear acceptance criteria.
• Attention to detail: able to analyse a problem from every angle and validate assumptions.
• Experience of running senior stakeholder and vendor meetings e.g., workshops to capture requirements.
• Ability to work independently and drive outcomes as part of a team being respectful, inclusive, approachable, collaborative, engaging and professional.

Technology

• Experience of the end-to-end software development lifecycle and able to demonstrate an understanding of the fundamentals of Azure-based cloud infrastructure, networking and Exchange connectivity.
• Considers information security and compliance requirements and rigorously tracks their implementation.
• Experience of working in a hybrid Waterfall and Agile delivery environment.
• Practical experience of using tools such as Jira, Confluence, Miro and Lucid Charts.

Additional Information
Our Values
Fastmarkets people come from all different walks of life. It's this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common - and they form our Fastmarkets values.
Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers' experience and our business performance
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
• CUSTOMER CENTRIC. We are customer-centric in all that we do
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

You've read a little about us - now it's over to you!
If you like what you've read so far and think you can see yourself as a Fastmarkets person, it's time to fill in your application form. This form is an important part of the selection process: it's used to determine whether or not you'll be chosen to have an interview and acts as a basis for the questions we'll ask you on the day.
It's vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you're great.

Skills Required