Job Description

General information

City:

London

Country:

United Kingdom of Great Britain and Northern Ireland

Creation Date:

25-Nov-2025

Employment Type:

Permanent

Employment Type:

Full time

Ref #:

1234572042

Description & Requirements

Role Title: Business Analyst - Portfolio Solutions



Division: LII Delivery



Department: Strategic Operations



Location: London



Type: Permanent







About the Role



We are seeking a hands-on Business Analyst with experience in the Bordereaux and Delegated Authority area; to lead on analysis and requirements gathering, process definition and process change activities within the Portfolio Solutions change delivery team. The role will work on range of projects and engage with stakeholders in multiple regions to deliver on the Bordeaux (BDX) Target Operating Model (TOM) for LSM.

The Business Analyst will work closely with partners in Business Architecture, Business Agility, Technology, Change Management, Support functions (incl. Operations, Claims, Actuarial, MI & Analytics etc.) and directly with regional Business teams, delivering major initiatives, small enhancements and operating model changes which enable the achievement of LII strategic goals.



Additionally, the Business Analyst will support our Change Management partners and Support functions to ensure operational readiness to accept change delivered.





Key Responsibilities



Support the BDX TOM / Technology, MI & Analytics and Process Change implementation within Insurance market London / Europe. Work with business stakeholders at all levels to define and translate the strategic goals into actionable initiatives and requirements. As required, input into the Business Architecture framework that aligns product capabilities with organisational objectives. Implement pragmatic process change and quick wins, collaborating with relevant internal partners to ensure business readiness to accept change. Conduct analysis work to a consistently high standard within a range of business areas, producing output to agreed timescales, and standards. Support the definition of delivery plans, providing input into end-to-end delivery plans to ensure business value is delivered in a timely manner. Conduct analysis work to understand current state processes and to identify the "To Be" future state operating models through process and technology. Support the identification of relationships, dependencies and impacts of change (highlighting options) on multiple systems, products, and business processes. Contribute to the project as required to develop proposals, requirements, or other project documentation. Elicit requirements and test / challenge assumptions using a variety of methods including interviews, surveys, Liberty GPT, document analysis, workshops, and business process descriptions. Support, as required, the definition of testing scenarios and coordination of testing with other business stakeholders, including Support functions, to ensure 'to be' processes are working as expected. Always adhere to company policies, procedures, and standards.




Skills and Experience



Experience and understanding of the Bordereaux upstream processes and downstream reporting. Experience in defining and implementing Target Operating Models (TOM) and driving pragmatic process improvements. Proven experience in process change implementation within the insurance market, ideally across multiple regions including, London, Europe, Australia and North America Ability to engage senior stakeholders, translating strategic goals into actionable outcomes. Business analysis experience and knowledge of business analysis methodologies. Experience defining and documenting epics, user stories, acceptance criteria, etc. for complex solutions. Experience of Insurance and/or Reinsurance business processes and technology solutions Good knowledge of business functions, business operations, objectives, and strategies. Good knowledge of MS Excel, Lucid Chart / Lucid Spark, Confluence, JIRA or similar tools to help with requirements gathering and demonstrating concepts. Calm and composed under pressure, able to work independently, with a focus on problem-solving and overcoming barriers. Strong analytical, prioritization, and workload management capabilities, with a high degree of proactivity. Experience working within both Agile Framework and waterfall environment. (Potentially able to lead or work as member of Scrum team).




About Liberty Specialty Markets (LSM)



Liberty Specialty Markets is part of Liberty Mutual Insurance Group, a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:



Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity, and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating to share our unique perspectives help us make better decisions, deliver innovative solutions, and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work-life balance and working flexibly.


For more information, please follow the links below:



https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us



https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-inclusion-wellbeing/diversity-and-inclusion