Job Description

London


BUSINESS ANALYST

Job Title: Business Analyst - Cards

Location: London, United Kingdom

About the Job you are considering:

We are seeking a detail-oriented and analytical Business Design Analyst to drive initiatives within the Core Acquiring domain. This role is pivotal in bridging business objectives with technology solutions, ensuring that acquiring platforms, payment processing systems, and related services meet operational, regulatory, and customer requirements. The ideal candidate will possess deep knowledge of card acquiring processes, strong stakeholder management skills, and the ability to translate complex requirements into actionable deliverables.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Key Responsibilities:

Requirements Gathering & Analysis

Collaborate with stakeholders to elicit, document, and validate functional and non-functional requirements for acquiring systems. Analyze existing processes to identify optimization and automation opportunities. Ensure requirements comply with industry standards, security, and regulatory frameworks (e.g., PCI DSS).

Solution Design Support

Work closely with product owners, architects, and development teams to translate business needs into technical specifications. Support design workshops and provide clarity on acquiring workflows, settlement processes, and transaction lifecycles.

Stakeholder Engagement

Act as a liaison between business units, technology teams, and external vendors. Facilitate workshops, requirement walkthroughs, and sign-off sessions.

Testing & Validation

Define acceptance criteria and support User Acceptance Testing (UAT) for acquiring platform enhancements. Validate that delivered solutions meet business objectives and regulatory requirements.

Documentation & Reporting

Maintain comprehensive documentation including process flows, use cases, and data mapping. Provide regular updates to stakeholders on progress, risks, and dependencies.


Required Qualifications:

Bachelor's degree in Business, Finance, IT, or related field. Proven experience as a Business Analyst in payments or acquiring systems. Strong understanding of card acquiring processes, transaction flows, settlement, and chargebacks. Familiarity with ISO 8583, payment gateways, and integration patterns. Knowledge of Agile and Waterfall methodologies.


Preferred Skills:

Excellent analytical, problem-solving, and communication skills. Ability to manage multiple priorities in a fast-paced environment. Experience with tools like Jira, Confluence, and process modeling software. Exposure to regulatory frameworks and compliance standards in financial services.

We are a Disability Confident Employer:

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. You will be joining one of the World's Most Ethical Companies, as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of EUR22.1 billion.


Make it real | www.capgemini.com
Ref. code
393066-en_US
Posted on
19 Jan 2026
Experience level
Experienced Professionals
Contract type
Permanent
Location
London
Business unit
FS
Brand
Capgemini
Professional communities
Business Analysis