We're seeking an experienced ICT Business Analyst to lead business analysis activities on behalf of the ICT department.
You'll work with senior stakeholders, architects, delivery teams and partners to define requirements, improve business processes, and enable delivery of measurable business benefits.
Key Responsibilities:
Lead business analysis on ICT and transformation projects
Elicit and document business, functional and technical requirements
Produce business cases and support investment decisions
Analyse and redesign business processes to improve services
Work closely with technical teams
Support solution testing and user acceptance
Define and support benefits realisation plans
Engage and influence senior stakeholders
About You
You will have:
At least 3 years' experience as a Business Analyst in an ICT environment
Strong knowledge of the business analysis lifecycle
Proven experience delivering business change and process improvement
Excellent communication, facilitation and stakeholder?management skills
Desirable:
Degree or equivalent experience
Business Analysis qualifications (e.g. BCS / ISEB)
PRINCE2 or Agile certification
Experience in public?sector or complex multi?partner environments
What We Offer
Flexible and hybrid working arrangements
Good pension scheme and annual leave allowance
Opportunities for professional development and training
Supportive working environment focused on continuous improvement
* The opportunity to work on meaningful, high?impact public?sector projects
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