Helm360 is looking for a highly motivated and organized Business Application Consultant to join a dynamic and growing team. This position is primarily client-facing and will provide a consulting role to projects for Helm360's customer base. The Business Application Consultant plays a critical role in evaluating, configuring and optimizing business systems and applications. This role acts as a bridge between the customer and technology teams, ensuring that the customers requirements are deliverable as per the need.
Collaborate with customers to gather requirements and translate into application functionality.
Analyze and optimize customer workflows to improve efficiency and user experience.
Evaluate existing applications for gaps, redundancies, and opportunities for enhancement.
Configure and implementation applications (ie: Elite 3E, IntApp, etc).
Support testing process of both the internal (QA) and customer teams (UAT)
Provide Go-Live and post-Live implementation support.
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Participate in the delivery of pilot or beta software releases.
Translate customer requirements into Functional or Software Requirements documents to support project needs.
Drive delivery to best practice implementation standards
Work multiple concurrent projects within budget and agreed timeline, with quality.
Provide regular status updates to Project Manager and work collaboratively with project team members on overall project delivery.
Actively participates in all phases of the project. Identifies, assesses and manages risks to the success of the project.
Ensures timely and accurate completion of all project deliverables, as requested.
Modifies personal approach and style to reflect changing circumstances.
Ensures accuracy in relation to recording of all time related to the project.
Manages their own time effectively to maximize utilization and to balance demands from multiple projects.
Meets individual contributor targets for billable hours, methodology contributions, etc. as set from time to time.
Leverage offshore resource pool for repetitive implementation tasks
Travel when required to deliver projects onsite for external customers
Share knowledge with internal teams
This position may require additional overtime especially around go-live deadline
Knowledge, Experience & Skills
Minimum 5 years of experience in business application consulting within the IT or professional services industry/client facing consultancy experience, preferably with Elite's ProLaw, Enterprise and/or 3E products, Aderant, Intapp, front end and/or back end
Proven track record of successfully delivering projects; eexperience across the full software development lifecycle (SDLC), preferably gained by having undertaken a multitude of project roles over their career.
Strong influencing, negotiating, analytical, and problem-solving skills.
Excellent communication both verbal and written, interpersonal, and collaboration skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment and diverse range of projects and activities
Solid knowledge, understanding and experience of financial ERP implementations / financial operations (GL, AP, AR, Billing/Invoicing, Operational and Management Reporting) and Client and Matter management.
Experience working in the legal technology space desirable.
Good understanding of Accounting Principles
5+ Years working with Legal Practice Management Systems
5+ Years ERP Systems Experience
SQL, Excel skills
Travel 25%, depending on the stage of the projects under their management.
Job Type: Full-time
Pay: 80,000.00-100,000.00 per year
Work Location: Hybrid remote in London EC3N 1LS
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