Job Description

Vacancy No

VN2644

Location City

Leeds

Location Country

United Kingdom

Job Title:

Business change analyst - Streaming Transformation (12 months FTC)

Reports to:

Business transformation Lead

Department:

Streaming Product & Growth

Location:

Leeds

Job Grade:

P1

DEPARTMENT DESCRIPTION

The Streaming department is responsible for the strategy, development, and operation of our digital streaming platform, delivering high-quality, on-demand content to audiences across multiple devices and markets.



The team drives innovation in user experience, content delivery, and platform technology, ensuring our streaming service remains competitive and aligned with evolving consumer expectations.



Working cross-functionally with technology, marketing, content and editorial, commercial and insights, the department is at the forefront of digital transformation enabling the business to reach new audiences and maximize engagement in a rapidly changing media landscape as part of our FAST Forward strategy.

JOB PURPOSE

We are seeking a highly skilled Business Change Process / Business Analyst to support in assessing and shaping the change impact of the new streaming platform, including future operating model across people, process, and technology. You will work in close partnership with Channel 4 teams and third-party vendors to define and implement "to-be" ways of working for the new platform and broader transformation.

KEY RESPONSIBILITIES

Identify change impacts across people, process, and technology, and support change management analysis . Lead detailed assessments of current and future state processes across business functions, connecting technical changes with business processes. Shape and document "to-be" operating models aligned to strategic transformation goals and third-party contractual agreements. Facilitate workshops and working sessions with stakeholders at all levels to gather requirements, validate findings, and co-create solutions. Develop and maintain detailed process maps and documentation to support future ops model. Collaborate with third-party vendors and internal teams to ensure alignment and integration of solutions. Support the development of decision-making frameworks (e.g., RAPIDs) to enable effective governance and accountability in BAU. Apply scaled agile methodologies to support overall objective to drive business agility from the new platform and ops model.

ESSENTIAL EXPERIENCE & SKILLS

Proven experience in business change analysis and business change within large-scale transformation programmes. Strong background in shaping operating models and designing future state processes. Expertise in process mapping and business architecture across multiple business areas. Experience working in Scaled Agile environments and familiarity with agile delivery frameworks. Excellent facilitation skills with the ability to engage and influence stakeholders at all levels. Strong analytical and problem-solving skills with attention to detail. Experience working with third-party vendors and cross-functional teams. Familiarity with decision-making frameworks such as RAPIDs or similar.

DESIRABLE EXPERIENCE & SKILLS

Experience in media, broadcasting, or digital transformation. Knowledge of change management principles and tools. Experience with recognised process methodologies such as Lean Six Sigma.

KEY COMPETENCIES

Strategic Thinking Communication Influence & Negotiation Problem Solving Adaptability Attention to Detail Resilience Continuous Improvement

Basic salary per annum starting from

51,844.00

Application questions to complete

Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won't be able to consider your application without them.

Please outline how you meet the 'Essential Experience & Skills' outlined in the (Max 500 words)

Benefits

There are a million reasons why it's great to work at Channel 4, here are just a few of the perks for you;




- Private medical insurance


- Free Virtual GP access for employees


- Free Female Health hormone test each year


- Free Tastecard membership


- Financial guidance 1-2-1's available each quarter


- Discounted Gym memberships


- Pension


- Life Assurance


- Income Protection


- Holiday Purchase

Hybrid working

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week.


Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.

Applications Close Date

19 Nov 2025

Equal Opportunities

Channel 4's purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK.




We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.




Disability Confident Scheme:


Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Care Leaver Friendly Employer:


Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Workplace Adjustments:


We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail recruitment@channel4.co.uk