Job Description

ABOUT US:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.
Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.
OUR PEOPLE:
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.
We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.
As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.
ROLE PROFILE:
Part of the Markets division of LSEG, LCH Ltd is an international multi-asset class central counterparty clearing house (CCP), and is part of the London Stock Exchange Group. LCH Ltd serves a broad range of exchanges and Over-The-Counter trading platforms providing critical risk management services. It has a unique membership model and its customers span the globe and include major financial groups (including the majority of the major investment banks), broker-dealers and specialist commodity houses and a wide range of buy-side and real-money firms including major asset managers and large hedge funds.
Reporting into the LCH Ltd COO, the Business Controls Officer (BCO) is responsible for embedding the non-financial risk (NFR) framework, ensuring effective risk management, regulatory compliance and controls best practice in the first line of defense for LCH Ltd. The role is responsible for partnering with the entity second line, divisional risk teams, and other entity COOs, to promote and ensure the non-financial risk and controls agenda for LCH Ltd is best in class. This will involve designing, implementing, maintaining and monitoring a robust internal control environment that aligns with group wide risk frameworks, regulatory expectations and LCH Ltd's risk appetite. This includes measuring performance of the control environment against agreed metrics and provision of management reporting.
The role will promote a strong risk culture through driving awareness, accountability and proactive risk ownership. The role will also coordinate the operational risk teams embedded in business lines to monitor business activities, identify and document operational risks and design controls to mitigate the risks. The role will represent LCH Ltd to the wider LSEG Markets division and be part of the divisional BCO community.
KEY RESPONSIBILITIES:Establish a strong risk culture within LCH Ltd, including raising risk awareness and increasing risk management capability through training. Encourage open communication and speak up behaviours, building an environment where employees feel comfortable to raise concerns, flag near-misses or control weaknesses, and embed risk ownership into performance expectations.
Bring together federated operational risk teams from across various business lines and functions, to design and document strong end to end business processes, operating procedures and controls, as well as assigning clear roles and responsibilities. This will also include ensuring the robustness of Important Business Services' resilience posture, and testing the effectiveness of controls to ensure they are preventive in nature and adding to the resiliency of the business.
Take a lead in ensuring risks are identified, doing so through conducting risk workshops and working with key participants to surface emerging, operational and thematic risks across processes. Ensure risks are documented on Group systems (MetricStream), self-identified issues (SIIs) are reported, including supporting building an environment where individuals and teams feel confident to raise SIIs. Track the remediation of risks and SIIs, ensuring controls are in place, documented and tested.
Drive coordination within the first line for management of business and technology operational incidents or issues that occur, partnering with relevant 1st line NFR teams, business and functional heads as well as relevant 2nd line risk partners to remediate and resolve.
Perform risk assessments to identify, evaluate and prioritise risk based on likelihood and impact on the business. This will include completing Risk and Control Assessments for each business unit, performing an ongoing review of the control environment, and risk profile, as well as providing management reporting on the key risks and remediation plans for LCH Ltd. In addition, the role will also perform risk assessments on significant business changes such as strategic initiatives, technology upgrades, process redesigns or organisational restructures.
Take ownership of bringing together an aggregated control framework and assurance for the CCP, ensuring limit frameworks and key risk indicators are established for controlling risk exposures and there is consistency in design and application. Ensure control framework takes into account and aligns with Group frameworks. Lead LCH Ltd planning, delivery of and reporting progress on operational resilience, control enhancements, coordinate risk reporting and MI to support LCH Ltd leadership and risk committees to perform their risk duties and make risk-based decisions.
Formalise structure and engagement with second line risk and audit functions, building trusted relationships with the LCH Ltd Chief Risk Officer and Head of Internal Audit and their leadership teams. Establish local governance to support risk-based decisions, including regular risk forums with clear charters, roles and escalation pathways. Review second and third line requirements, ensure Group risk policies and standards are adhered to within LCH Ltd, coordinate attestations and policy change oversight.
Maintain a risk register and control library, reviewing regularly and seeking stakeholder approval. Design and produce metrics that report on risk performance against risk appetite, monitoring and reporting on progress. Ensure actions in place to keep risk within appetite.
Being a strong communicator, promoting a strong risk culture and coordinating across the federated first line risk teams within LCH Ltd, promoting risk awareness, implementing a common approach and consistency in documentation.
Support first line risk teams in their relationship and partnership with second line risk, with the role holder themselves developing a strong, influencing partnership with the second line.
Provide training on operational risk, including ensuring any attestations are maintained.

SKILLS AND EXPERIENCE:Extensive experience in an operational risk or controls role, which would include design and implementation of operational risk frameworks. This should be from within financial services and ideally an investment bank or FMI. Experience of embedding a risk culture within a complex, matrixed multi-national organisation with multiple lines of defence. Strong influencing and negotiation skills, with experience of influencing and remediating across first and second line risk teams. Self-starter with a commitment to excellence and a positive approach Quantitative and analytical skills, attention to detail, and a sense of urgency Ability to articulate and translate ideas into audience appropriate communication. Excellent interpersonal and presenting skills Excellent organisation skills with experience of organising meetings with a wide range of internal and external stakeholders.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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