Job Description

Harboro has over 130 years of experience in meeting customers rubber engineering and moulding needs completing all work to the highest standards.

Our experience has given us insight into lots of industries, including automotive, aerospace, electrical, electronic, oil & gas and marine with our extensive knowledge available to clients in all of these sectors.

We are a friendly team of around 80 employees based on the Riverside Industrial Estate in Market Harborough.

Due to an internal promotion we are now recruiting for a Key Account Business Development Manager.

The Role:

A Key Account Business Development Manager combines the responsibilities of managing key accounts with the strategic focus of business development.

Key responsibilities

Present HRC and Dainite brand in professional manner always, with our core values of Integrity, Quality and Safety in mind at all times

Develop and maintain strategic relationships with key clients to ensure long-term partnerships to deliver sales targets against your managed sales account ledger.

Identify business development opportunities and generate new leads to drive growth to achieve new business target >500k annually

Collaborate with internal teams to meet client needs and ensure the timely delivery of products and services

Analyse market trends and competitor activities to inform strategy and stay ahead in the market

Prepare and deliver client presentations and proposals to showcase the company's offerings

Negotiate contracts and agreements to maximize profit while ensuring client satisfaction

Monitor and report on sales metrics and KPIs to track progress and make data-driven decisions

Prepare and review sales forecasts monthly

Provide exceptional customer service and handle inquiries and complaints efficiently.

Follow in Company systems and process to log and track customer activity (CRM), enquires and open/live quotes

Activity - an average of 4 meaningful customer interactions per day (20 per week)

These can be a mixture of face-to-face visits, Teams calls and phone calls. With an expectation to hold face to face visits 2 days per week as a minimum, these will potentially be AM, PM or full day customer visits, and may require overnight stays if travelling more than 3 hours in one journey

Occasional international travel may be required. All travel and overnight stays to be booked through Company nominated Travel Consultant

This list is not exhaustive and will include other reasonable duties as required to achieve Company performance metrics.

Requirements

Significant experience in key account management or business development in B2B environment

Experience in rubber technologies and selling from the UK SME Manufacturing industry is desirable

Proven track record of meeting or exceeding sales targets

Strong interpersonal and communication skills

Ability to manage multiple projects and clients simultaneously

Fluent IT skills including ERP, Microsoft office, CRM software and sales tracking

The role will require being office based at our offices in Market Harborough, Leicestershire a minimum of 1 day per week

Results driven, self-motivated with the drive and determination to succeed

Ability to meet deadlines and work under pressure

Independent and resourceful, yet totally committed to being part of a small but dynamic team

Full UK Drivers Licence

Benefits:

Salary: 40,000 - 45,000 negotiable for the right candidate

25 days annual leave + 8 bank holidays

5 x salary life insurance scheme

Company car, laptop & phone

Employee Assistance Programme

Company pension scheme

Discretionary bonus scheme

Uniform provided

Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Work Location: Hybrid remote in Market Harborough LE16 7PZ