Job Description

Business Development Manager
B2C eCommerce & B2B eCommerce
Role will be covering:South Region
Location: Flexible
Here at DHL Express UK, we are an employer of choice, a recognised Top Employer and specialists in providingExcellence, Simply Delivered. You could join our team of over 4000 employees dedicating themselves inConnecting People and Changing Livesthrough express delivery of parcels and international shipments from some of the best loved and most widely recognised brands across the globe.
DHL Express UK is part of the Deutsche Post DHL Group - the world's most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities.
Our Values
Our values and culture are DHL Express UK are an extremely important aspect of our business. We embody our culture in three core attributes;
Head:Being Results Orientated &Leveraging Strengths
Heart:Providing Purpose & Having and Creating Trust
Guts:Being Positive about Challenge, Uncertainty and Change & Focussing on Clear Priorities
What you'll do:
Use established processes and inter-personal management skills to co-ordinate and develop relationships both externally and internally
Utilise the DHL global sales process to systematically manage all customer opportunities, using the reporting tools to ensure consistent sales approach.
Implement the country Sales Plan, Sales Strategy and Sales Budget in the responsible territory
Set strategic objectives for growth and increased profitability across the responsible territory using knowledge of local mix of air and road express business
Provide appropriate results as input for review and/ or development of the annual Sales Plan and Sales Budget.
Conduct Sales Forecast procedure for responsible territory to compare actual performance to budget (and subsequent re-forecasts) as part of country review
Visit customers as needed to support co-selling as the most senior salesperson in the sales territory
Act as senior local escalation point for customers and sales executives to ensure customer retention
Establish customer visit accompaniments and team debrief for all sales executives with the overriding aim of achieving the revenue targets.
Identify performance gaps and improvement opportunities from the reviews of sales force activities (at portfolio level) and sales KPIs
Conduct Sales Key Performance Indicators reviews to analyse the business dynamics at individual and portfolio level to evaluate the effectiveness of sales resources
Analyse business results (area, territory) through available sales revenue, margin & activity reports and utilise results for structured sales coaching
Rolling out B2B eCom Training
Ensure responsible and co-operative interface with air and road network operations teams
Our Promise to You - Benefits
Competitive salary
Company Car or Car Allowance
Private Medical
Eligibility to participate in performance related bonus schemes
Generous holiday entitlement increasing with years completed service, plus the option to buy additional annual leave
Company pension scheme with excellent contribution rates
Life Assurance
Enhanced maternity pay
Generous company sick pay
A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
Discounted Health Assessments
Access to professional employee assistance, wellbeing programme and qualified mental health first aiders
Your Profile - Skillsets and Attributes
Skills and Competencies:

• Strong sales and service orientation

• Commitment to exceptional customer care with emphasis on quality in all interactions

• Ability to impact and influence stakeholders

• Effective information sharing and communication skills

• Goal-oriented with a focus on results

• Ability to thrive under pressure and driven to succeed

Experience:

• 2-3 years management experience or demonstrated capability

• 5 years selling experience in the transportation industry or other service industry

• A progressive and proven track record of marketing and sales success

What's Next?
Apply now and upload your CV online.
If your CV has been shortlisted one of our Recruitment & Talent Advisor's will contact you within 5-10 days to discuss further details.
Please note:Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.
Privacy Notice
DHL International (UK) Ltd, act as a "Data Controller" and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.

Skills Required