Job Description

Closing Date: 24/09/2025
Location: Birmingham, Bristol, London & Manchester
Why this job matters
We're looking for a motivated and strategic individual to support our growth across the Public Safety & Justice sector, playing a key role in driving BT's success in this vital area. Working closely with the Sales Manager, this role will help deliver our overall sales strategy and expand our presence in the sector.
What you'll be doing
Proactively contributes to the Sales Strategy function by supporting Sales Teams in the creation of Account Strategies and Account Development Plans.
Supports the development and execution of sales activities within the Public Safety & Justice (PS&J) sector.
Defines, develops, and owns key customer relationships and customer contact strategies, in support of Account Managers and Account Directors.
Takes responsibility for developing successful, sustainable, and profitable long-term relationships with vendors across complex hierarchies, including escalation management to the appropriate level.
Identifies and develops new propositions and vendor partnerships to enhance BT's capabilities and broaden our opportunity footprint.
Leads bid activity where necessary, particularly in accounts without aligned Field Sales resources, to drive acquisition and growth.
Proactively develops a strong understanding of the PS&J marketplace, customer needs, and sector-specific transformation roadmaps. Supports Account Development Planning to ensure the wider team accurately reflects the evolving competitive landscape and BT's positioning within it.
Identifies emerging industry trends and fosters strategic relationships with key vendors and customers to unlock future growth for BT and the PS&J sector.
Collaborates closely with Account Managers/Directors to deliver value, drive innovation, and support customer success.
The skills you'll need
Commercial Awareness
Business Acumen
Negotiation
Stakeholder & Relationship Management
Market Insight & Trend Identification
Experience in a sales, business development, or customer-facing role within the Telecommunications or Technology sectors.
Proven experience managing senior-level (e.g. C-suite) customer relationships within the UK Private Sector and/or Local Government sector.
Track record of consistently achieving sales targets and developing strategic account plans for large government customers.
Experience leading and coordinating virtual teams to deliver customer-centric, commercially sound solutions.
Familiarity with professional sales methodologies such as SPIN Selling, NLP, or other recognised frameworks.
Here are some of the great benefits we offer

• Up to 10% on target bonus

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.

• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.

• 25 days annual leave (not including bank holidays), increasing with service

• 24/7 private virtual GP appointments for UK colleagues

• 2 weeks carer's leave

• World-class training and development opportunities

• Option to join BT Shares Saving schemes

Our working model
Three day's in the office, two remote.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required