Job Description

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Business Improvement Manager - Change

Job Requisition ID: 25006
Job Closing Date: 17/07/2025
JOB DETAILS
JOB BAND: D
CONTRACT TYPE: FTC until 31 March 2026
DEPARTMENT: BBC SPARK
LOCATION: London (flexible) - Hybrid
PROPOSED SALARY RANGE: 47,000-55,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
Join Spark, the BBC's trusted Business Improvement team where you will play a key role in driving change and improvement across all divisions-unlocking value, reducing waste, and focusing teams on what matters most. Be part of a mission that helps to deliver creative excellence and builds lasting change.
WHY JOIN THE TEAM?
We are a close-knit, collaborative team that thrives on solving problems together. We support each other, challenge ideas constructively, and celebrate shared success. You'll work alongside an experienced Head of Change to support major change initiatives and develop best practice. It's an opportunity to make a real impact while growing professionally in a culture that values trust, openness, and teamwork. It's a place where your voice matters and your contributions count, and where you will get to work with colleagues from all disciplines across the organisation.
YOUR KEY RESPONSIBILITIES AND IMPACT
This role is positioned within the BBC's Continuous Improvement team and will be dedicated to supporting the Head of Change. It is ideally suited to seasoned Change Managers with a passion for improvement, or Improvement experts with experience in change management.
1. Support the Head of Change in advancing change maturity across the BBC, applying continuous improvement principles to build organisational capability and readiness for change.
2. Use data-driven analysis and insight to identify opportunities for improving change practices, diagnose organisational challenges, and develop evidence-based recommendations that support strategic transformation.
3. Collaborate with stakeholders across major change programmes to review and enhance processes, ensuring they are efficient, future-ready, and aligned with the BBC's change management standards.
4. Act as a change leader, guiding teams through the full change lifecycle-from opportunity identification and solution design to implementation, embedding, and benefits realisation.
5. Champion a culture of continuous improvement and change agility, engaging teams across the BBC to adopt new ways of working and build sustainable change capabilities.
6. Design and facilitate workshops and interventions that support change maturity, including sessions on problem-solving, process improvement, change impact assessment, and performance measurement.
7. Independently structure, analyse, and synthesise complex information, producing clear, actionable insights and recommendations with minimal supervision.
YOUR SKILLS AND EXPERIENCE
You will need a blend of technical expertise, strategic thinking, and strong interpersonal skills
ESSENTIAL CRITERIA:
1. Change Management experience gained as working as a change lead in a project or developing organisation change plans
2. Ability to build relationships, influence stakeholders, and communicate effectively (written, verbal, visual).
3. Understanding of organizational strategy and dynamics
4. Expertise in Microsoft tools (powerpoint, excel, power BI)
5. Creative problem solving and facilitation
DESIRED BUT NOT REQUIRED:
1. Experience of working in a Media Environment (TV, Radio, Digital)
2. Experience of working in Public Service
3. Experience of lean continuous improvement
4. Experience and passion for using AI for driving improvement
If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
For any general queries, please contact:
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
Information at a Glance
This is your BBC
At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.
Life at BBC
Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.
Learn more about life at the BBC and our values in our candidate pack.
You belong
We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.
We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Find out more about diversity, inclusion and belonging in our strategy below.
Disability confident
We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:
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