Job Description

Business Intelligence and Insights Data Analyst

42,845 + benefits | Bath | Hybrid

Full Time | Permanent | 37 hours aper week

Your Analysis. Our Performance. Real Business Impact.

You know there are stories hiding in mountains of data, waiting to transform how an entire organisation works. But what if those stories have the potential to impact real lives?


We're looking for a skilled and curious business intelligence analyst to join our Data & Insight Team, helping us improve services for the people who call our properties home.


This isn't just about building dashboards or running reports. It's about creating the foundation that helps every team across Curo make better decisions and drive real improvements in how we serve our customers.

What you'll be doing

Working with teams across Curo to identify their business intelligence requirements and translating them into practical solutions that work. Creating and maintaining high-quality PowerBI reports that make data accessible for all colleagues, enabling informed decisions at every level. Analysing data to identify meaningful and actionable insights, then presenting this intelligence business-wide to improve our operations. Exploring the root causes of service success and failure, using internal, external and customer feedback data.
Supporting the development and maintenance of our Data Layer (data warehouse) and architecture - making Curo's key data accessible for business intelligence and insight activity across the organisation.

What you'll get in return

Beyond a competitive salary of 42,845 and the chance to make a real difference every day, you'll get:


26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years Your birthday off as an extra holiday Up to 10% matched pension contribution Hybrid working (3 days onsite, 2 days home) Flexible benefits which might include a Health Cash Plan Access to an Employee Assistance Programme for your own wellbeing

More about you

You're naturally curious with strong analytical skills and a passion for turning data into actionable insights. What really drives you is working somewhere with purpose, where your expertise can make a real difference to people's lives.


Essential:


Demonstrable experience analysing, manipulating and transforming data within SQL Experience designing and maintaining PowerBI models and reports Ability to work confidently with large volumes of structured and unstructured data Strong attention to detail and excellent fact-finding skills Strong communication and presentation skills Customer-focused approach with drive to influence improvements in customer experience
It would be helpful if you also have experience of SSIS and SSRS, creating database objects, or understanding how operational data and customer feedback can improve performance, but these aren't essential.


This role is perfect for a data professional who wants to see their technical expertise drive tangible improvements in organisational performance and customer experience.

Our Recruitment Process

Our recruitment process for this role includes skills testing followed by a two-stage interview.

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.


We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers with the relevant skills.


We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk