Job Description

The Opportunity
Swansway Motor Group, an esteemed name in the automotive industry, is looking for a dynamic Business Manager to join our dedicated team. As a Business Manager, you'll be instrumental in guiding our customers through financial options, supporting sales initiatives, and ensuring an exceptional dealership experience.
Role Responsibilities

• Identify suitable funding and insurance options for customers based on individual requirements while ensuring compliance with dealership standards.
• Lead a team of Sales Executives to maximise profitability and deliver outstanding customer service.
• Collaborate with the Head of Business and General Sales Manager to promote and sell new and used vehicles, along with add-on finance and asset protection products.
• Develop and drive sales campaigns and promotions to enhance team enthusiasm and customer engagement.
• Regularly coach the sales team, manage robust sales processes, and interact with customers to maintain high service standards.

About you

• A minimum of 12 months' experience in a regulated finance environment.
• Excellent customer service skills with the ability to quickly build rapport and identify customer needs.
• Familiarity with strict sales processes and a solid understanding of financial and insurance packages.
• A valid driving licence is essential.
• Proven track record in monitoring finance and insurance performance, with the ability to coach and develop team skills to meet business objectives.

About the Company
Swansway Motor Group, established in 2003 by Michael Smyth and his sons, has proudly expanded to encompass 25 motor dealerships. Located in Cheshire and the West Midlands, extending from Birmingham to Carlisle, Swansway partners with prestigious brands like Audi, Volkswagen, and Land Rover, among others. We are in an exciting growth phase, expanding our own-brand Motor Match used car sites and continuing to support diverse operations such as our Group Fleet Sales Centre, Trade Part Centres and online eBay shop. Our unique family-run approach, with the Smyth family actively involved in daily operations, ensures a genuine care for both our customers and employees, fostering an inclusive and supportive atmosphere. This family ethos drives our commitment to excellence and is reflected in our remarkable teams and long service records.
Perks and Benefits
Joining our Swansway family comes with numerous benefits designed to support your growth, well-being, and work-life balance:

• Increased holiday entitlement with length of service
• Enjoy your birthday off, on us
• Access to 24/7 Employee Assistance Programme and counselling services for you and your family
• Company Pension Scheme to secure your future
• Long service recognition that celebrates your dedication and contribution
• Discounts on products and services that extend to our family
• Access to our Car Benefit Scheme, for you and your family
• Participation in our Cycle to Work scheme

Next steps
If you are a motivated and experienced finance professional ready to elevate your career, Swansway Motor Group would love to hear from you. Join us as a Business Manager and play a pivotal role in our continued success. Apply today to become part of an exciting journey with Swansway Motor Group.
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