Job Description

The post-holder is responsible for ensuring that the Associate Director of Operational Estates and Senior Operations Managers receive a comprehensive and high-quality business management, administrative and secretarial support service.



This will require (a) overseeing the management of all communications and correspondence coming into and going out of the office, (b) coordinating all the activities of the Associate Director of Operational Estates in line with the day-to-day operational running of the Estates' teams, ensuring that all targets, deadlines and objectives are delivered as appropriate and achieving the performance standards in line with the Trust requirements (c) supporting the Associate Director of Operational Estates in maintaining proactive communications (d) overseeing the work of other administrative/secretarial staff and (e) overseeing and management of the team budgets for the Operational Estates office.



Support the Senior Quality Manager to deliver the Patient First programme.



The Business Manager will carry a high level of delegated responsibility in managing their own work and coordinating that of others. He/she will operate with a high degree of autonomy and be expected to use their own initiative in acting on behalf of the Associate Director of Operational Estates.



Co-ordinate all the activities of the Associate Director of Operational Estates in line with the in line with the day-to-day operational running of the Estates' teams, ensuring that all targets, deadlines and objectives are delivered as appropriate, achieving performance standards in line with the Trust requirements. This will involve attending and updating the bi-weekly meetings of the Estates Leadership team and acting as secretariat for the UHD Estates Health & Safety including Compliance quarterly meeting - ensuring that there is effective co-ordination between the work of the Strategy & Transformation directorate teams. Ensure that the Associate Director of Operational Estates is kept appropriately briefed with regards to changing/conflicting priorities, and emerging issues that need attention. Oversee the production of the regular Associate Director of Operational Estates reports for the quarterly Trust Health & Safety Group, Infection Prevention & Control Committee and the Finance Performance Committee meetings. Deal with complaints and concerns on behalf of the Associate Director of Operational Estates, ensuring that these are all managed in line with the Trust policy. Manage the FoI requests and responses for the department, in line with the Trust policy. Project manage designated initiatives on behalf of the Associate Director of Operational Estates.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.



UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.



This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.



This post is part of the Estates service that UHD may transfer to an NHS 'wholly owned subsidiary'; the proposed date of transfer is October 2025. This is an exciting opportunity to join a developing, expanding, organisation with a strong commitment to NHS values and putting patients first. The NHS wholly owned subsidiary will continue to offer NHS AFC T&Cs to current employees who transfer in October as well as to new employees recruited after that date.



Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.



Please refer to the attached job description and person specification for full details of this role, please use contact details provided