Job Description

End Date

Thursday 13 November 2025

Salary Range

70,929 - 78,810

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Summary

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JOB TITLE:

Business Manager

LOCATIONS:

London

SALARY:

70,929 to 78,810

HOURS:

Full-Time

WORKING PATTERN:

Our work style is hybrid, which involves spending at least two days per week or 40% of your time at one of our office sites

About the Role

At Lloyds Banking Group, we're building a more inclusive and sustainable future for our customers and communities. As part of our commitment to operational excellence, we're looking for a driven and strategic Business Support Manager to join our team. You'll play a key role in ensuring our systems, processes and services deliver maximum value across the Group.


The Business Manager role sits in the

Markets Cross Function Support Team

which plays a pivotal role in the operation, governance, and strategic enablement of the Markets Platform within Lloyds Banking Group's Corporate and Institutional Banking (CIB) division. The team supports both the

Business Platform Lead (BPL)

and

Technical Platform Lead (TPL)

by ensuring that platform-wide activities are executed with rigour, transparency, and alignment to strategic goals.


This is a dynamic role where you'll work closely with internal stakeholders and external partners to drive improvements, manage budgets and support change initiatives. You'll be part of a collaborative environment that values innovation, continuous improvement and personal development. If you're passionate about making a real impact and helping shape the future of our business, we'd love to hear from you.

What you'll be doing

Manage the delivery of business support services or supplier relationships to ensure alignment with strategic goals Manage budget responsibilities and contribute to financial planning and analysis Act as a business partner to internal customers, supporting their needs and building strong relationships Analyse data and identify trends to inform decision-making and improve business outcomes Lead small to medium-scale projects within an established change programme Recommend and implement improvements to policies, processes and practices

Why Lloyds Banking Group

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you'll need

Proven experience in forecasting and budgeting Experience in business support or operational delivery within a large organisation Strong stakeholder management and relationship-building skills Ability to analyse data and translate insights into actionable recommendations Proven track record of delivering projects or change initiatives Understanding of compliance, governance and risk management frameworks A proactive mindset with a focus on continuous improvement and collaboration

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.


We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.


We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.


We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies
If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.