Are you a driven, organised, and experienced Operations Manager ready to help lead a growing health-focused business? FMK Physiotherapy is looking for a
Business Operations Manager
(Integrator) to ensure our team runs smoothly, our standards remain high, and our big-picture vision becomes a reality.
Location:
Perth, Scotland
Hours:
Part-Time (approx. 16-24 hours per week, flexible)
Salary:
30,000-36,000 FTE, pro-rata based on experience and hours
(approx. 12,000-18,000 per year based on 2-3 days/week)
Contract:
Freelance or Employed - negotiable
What You'll Be Responsible For:
As our
Integrator
, you will act as the
bridge between vision and execution
, supporting the day-to-day operations while driving performance and accountability across the team.
Monitor and drive staff performance
against agreed KPIs and standards
Ensure tasks are completed across departments in a timely, high-quality manner
Collaborate directly with the business owner (Visionary) to implement goals, strategies, and improvements
Lead regular performance check-ins and feedback loops with staff
Maintain operational systems to support client experience, retention, and growth
Identify inefficiencies and streamline processes
Oversee administrative systems, scheduling, and internal communications
Ensure compliance with internal policies and external standards (e.g. HCPC, insurance, data protection)
Be a strong, calm presence in the business - holding the team accountable while supporting their success
Contribute to strategic planning and help prioritise actions to meet business milestones
What We're Looking For:
Proven experience in operations, team leadership, or business management (preferably in healthcare or service industries)
A track record of implementing strategies and improving performance
Strong understanding of KPIs, staff management, and business workflows
Excellent communication, organisation, and conflict-resolution skills
Ability to lead with empathy while holding people to high standards
Highly self-motivated, proactive, and solution-focused
Comfortable using basic digital tools (we use Cliniko, Google Workspace, email systems)
Alignment with FMK's values: integrity, excellence, responsibility, and kindness
Why Join FMK Physiotherapy?
Be part of a respected, growing clinic known for exceptional client care
Flexible working hours and hybrid working opportunities (some tasks can be remote)
A collaborative and supportive team environment
The chance to shape the direction of a purpose-driven business
Opportunities for growth as the business evolves
How to Apply:
Send your CV and a short cover letter outlining why you'd be a great fit to lisa