Job Description

Peninsula Dental Social Enterprise (PDSE) is an award-winning Community Interest Company that provides NHS treatment and outreach services to local communities in Devon and Cornwall. As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs. We work closely with the University of Plymouth's Peninsula Dental School to support the clinical education of its dental healthcare students.

We have an exciting opportunity for a Business Performance Manager to join our team. This a full-time position based in Plymouth, working closely with our Executive Team to deliver our PDSE strategy. The successful candidate will support and maintain the high quality, cost effective and sustainable delivery of PDSE's business objectives which are aligned to our vision and values. This role has a broad scope, working across all areas of the business including operations, finance, HR and governance. The role holder will be required to provide direction and support, and drive performance and efficiency across these areas.

This role includes:

A starting salary of 58,567

Access to the Scottish Widows pension scheme with generous employer contributions

Generous holiday entitlement, increasing after 5 years' service, plus access to our holiday purchase scheme

Access to our Cycle to Work Scheme

Access to a free online CPD platform

Access to our Employee Assistance Programme

Death in service

Access to our Simply Health cash plan

This post is subject to receipt of satisfactory employment checks including clearance from the Disclosure & Barring Service.

If you wish to find out more about this exciting opportunity, please contact PDSE-recruitment@plymouth.ac.uk

Role: Business Performance Manager

Grade: Band 8

Reports to: Chief Operating Officer

Role summary:

To support and maintain the high quality, cost effective and sustainable delivery of PDSE's business objectives aligned to the vision and values. This role has a broad scope, working across all areas of the business including operations, finance, HR and governance, providing direction and support, driving performance and efficiency.

Key accountabilities:

- Line management responsibility of senior management team supporting co-ordination of all PDSE activity

- Working closely with, and deputising for the Chief Operating Officer

- Supporting the creation of, and using data intelligence to maximise performance and efficiency

- Creation of and analysis of reports

- Communicating performance internally across all areas of the organisation, instilling and maintaining a performance culture

- Monitoring and maintaining contractual performance and quality delivery

- Effectively and efficiently managing projects across different areas within the organisation, ensuring alignment with timelines, priorities and organisational objectives

- Delivery high quality project management

- Devise and implement performance improvement initiatives

- Support accounting and finance function

- Write and present business cases for a variety of areas including capital projects

- Writing various reports and presenting at executive level

- Support business development through engagement with existing and potential providers of income for PDSE, identify opportunities

- Writing and scoring bids and tenders

- Helping to embed sustainability in all functions across PDSE with financial and environmental benefit

Measures of success:

- High levels of business and clinical performance

- Performance to contract in all activities

- Delivery of PDSE strategy

- High quality data and business tools

- Demonstration of cost efficiency

- High quality project management

- Business growth across all activities

Knowledge, Education and Training:

- Qualified to degree level or equivalent professional qualification/experience

Experience:

- Management/Leadership experience ? Experience in writing and delivering business cases and proposals

- Experience presenting at senior level

- Experience managing contracts and performance

- Managerial level experience in dentistry or other healthcare environment (Desirable)

Skills:

- Proven decision-making abilities

- Ability to negotiate and influence, excellent communication skills

- Good financial understanding with experience of analysing and presenting budgets, profit and loss

- Ability to manage a variety of tasks, and respond to changing priorities

Behaviours:

- Leadership

- Assertiveness

- Self-motivated

- Competence

- Self-awareness

- Time management, ability to prioritise and manage competing demands

- Ability to respond and react to change

Other: This job description provides a general reflection of the key accountabilities associated with the post; it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery. This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Normal working hours are 08:45 to 17:00 Monday to Friday, however on occasions to meet business need you will be required to work revised hours, typically between 08:00 and 18:00. The Working Time Regulations apply to all employees of Peninsula Dental Social Enterprise (CIC) In particular, Peninsula Dental Social Enterprise (CIC) will not permit staff to work more than 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

Job Types: Full-time, Permanent

Pay: 58,567.00-65,999.00 per year

Work Location: In person