Job Description

It's more than a job
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Process writing plays a vital role in delivering our overall success, documenting actions and propelling our business forward


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Based within our Telford site, the Business Process Team is a proactive and forward thinking operational support unit dedicated to delivering indispensable vital and pivotal information. The primary objective and responsibility for the Process Writer will be the creation and documentation of all activities required to deliver the business end-to-end process. The Process writer is responsible for creating, editing, proof-reading and providing written support on non-technical and/or technical documents or sections of documents and procedures.

How you create impact

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As part of the Process business administrator role, you will be supporting with the writing of new processes or amend existing processes. Support the Work Instruction programme in line with schedule. Create documentation plans and schedules for documents and documentation sets. Develop and maintain documentation hierarchy, content standards, formatting standards, and templates. Ensure document control integrity with document revision, history content and correct approval workflow routing. Adhere to compliance standards ISO 9001, ensuring documents meet specifications and adhere to standards for quality, format and style. Any ad-hoc requirements as deemed suitable of the position by the Manager.

What we would like you to bring

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Ideally, but not essential - experience in the Logistics/Supply Chain industry, with a good knowledge and understanding of Logistics and Warehouse processes. Intermediate skills in all Microsoft Office applications (Excel, Word, Power Point, Visio, and Outlook). Ability to work under pressure and to clearly defined deadlines. Communication and influencing skills at all levels


Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.

Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks

What's in it for you

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If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise offering a salary of 25,899 Additionally you can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

Who we are

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Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.


As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.


We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.