Job Description

The Business Process Specialist plays a key role in enabling process mapping, review, and improvement across the organisation while supporting business transformation initiatives, through the Portfolio. They will work closely with the Process Owners and Champions in every area of the business to help achieve efficient and effective key processes.

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Key Responsibilities

Lead process mapping efforts across the group and implement the Business Process Management Procedures Ensuring processes are mapped to the required standard and providing feedback/support as needed Administer and be Product Owner for the Business Process Management System (BPMS) Ensure Process Champions are trained, coached, and supported in mapping, review and improvement techniques Ensure processes map group structures are clearly defined and aligned with best practices Support the Process Owners in process reviews and identify Opportunities For Improvement (OFI) Support the redesign of processes Define KPIs to establish process management maturity and activity in each area of the business Work closely with the Business Analysis Function and Portfolio to support the process definition and design throughout the improvement lifecycle Support and demonstrate a culture of continuous process improvement, process excellence, and innovation within the BITT and across the organisation through the network of Process Champions.



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Candidate Requirements

Bachelor's degree in business or equivalent is required. It is preferred that this qualification is in a relevant field such as Business Administration, Operations Management, Industrial Engineering. However other qualifications such as HND's may be considered alongside relevant experience. Expertise in Business Analysis methodology, processes, techniques, procedures and documentation. Certification in process improvement methodologies (e.g., Lean Six Sigma Yellow or Green Belt, Process Mapping etc) would be beneficial but not essential. Demonstrated success in driving process improvement initiatives and achieving measurable results. Experience with process mapping, review and improvement. Proficiency in process improvement software.

Closing date: