Job Description

Salary

25,583 - 25,989 (Pro Rata)

Contractual hours

15

Basis

Part time

Region

Rotherham

Job category/type

Administration/Clerical

Date posted

23/12/2025

Job reference

REQ21980



Directorate - Children & Young People Services

Temporary, 15 hours per week to 30th September 2026 Monday, Wednesday, Friday - 5 hoursOr Monday and Friday 7.5 hoursInclusion Services at Rotherham Metropolitan Borough Council are seeking a dedicated Business Services Assistant to join our dynamic team. You will play a key role in delivering high-quality business support across our Inclusion Services ensuring smooth operations and excellent service for our staff and the families we support.

Key Responsibilities

Provide comprehensive administrative support, including managing sensitive and confidential information.

Respond to customer enquiries ensuring a professional and helpful service.

Process referrals, reports, and correspondence efficiently, using Microsoft Office and internal systems.

Support the team with mailbox management, categorisation, and archiving, streamlining processes for maximum efficiency.

Arrange and support meetings and events, including preparing materials, booking venues, and taking accurate minutes.

Contribute to a positive, inclusive team culture--supporting colleagues, sharing knowledge, and helping to train others as needed.

Ensure compliance with Council policies, GDPR, safeguarding, and health and safety regulations.

We are looking for someone who:

Has experience in an office environment, with strong administrative and customer service skills.

Is proficient in Microsoft Office (Word, Excel, Outlook, Teams).

Demonstrates excellent organisational skills and attention to detail.

Can work independently and as part of a team, showing initiative and a solution-focused approach.

Communicates clearly and confidently, both in writing and verbally.

If you would like to know more about this position, then please do not hesitate to contact Bridget Dawson Bridget.Dawson@rotherham.gov.uk or Paige Adams-Mills Paige.Adams-Mills@rotherham.gov.uk for an informal discussion This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions). Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website. Until 31st March 2026 existing employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time). The Council is in consultation with trade unions regarding continuation of any agreement from 1st April 2026.