Business Services Coordinator

East London, United Kingdom

Job Description


Our client is a part of the global line of business Equipment Finance which is present in 42 countries. They provides vendor and equipment finance to the full breadth of the businesses and provides vendor and equipment finance in the Hi-tech, Office Equipment, Transport, Construction, Industrial, Medical, Public Sector and Agriculture markets.

This role will have continual contact with both internal and external customers therefore the ability to demonstrate empathy and understanding whilst maintaining a clear focus on the objective will be key. This role includes a wide range of responsibilities, requiring a high level of organisational skills. The key responsibilities will be to personally deliver an excellent service to internal customers as part of the Business Services Team.

Primary Responsibilities:

Business Administration

Risk administration on Lease Administration System

Business Codes

Amendments resulting from weekly exceptions report

Complete world check

Updating Alfa with daily D&B updates

  • Sort daily invoice run to ensure we have pulled invoices that need retyping
  • Handling requests to Business Services inbox (including financial changes, adhoc invoices)
  • Calculate early settlement requests on Alfa
  • Work HPI queues and delete and add assets as necessary
  • Registration/release of Charges at Companies House
  • Managing end of lease/HP administration
  • Chasing insurance certificate renewals
  • Manage the reconciliation and payment of maintenance, VAT, Secondary Rental share to third parties
  • Assist Customer Services Co-ordinators with title clearance, copy documents and any other necessary tasks
General Office Duties:

Assist with distributing post, franking post (Cover)

Document scanning/archiving (Cover)

Other ad hoc duties when required

Skills, Competencies & Personal Qualities:

Excellent verbal and written communicator

Excellent interpersonal skills

Good knowledge of MS Office

Good clerical skills

Good time management and organisational skills

Focused on providing excellent service to internal customers

Ability to work under pressure and on own initiative

Makes work a pleasant environment

Problem solving

Ability to identify and put forward new ideas for improvements

Methodical and attention to detail

A team strong team player

Pro-active and willingness to be flexible in work required

Conscientious and open to suggestions/ideas

Willingness to learn

Must be committed to and demonstrate Company values particularly relating to levels of professionalism and teamwork.

Act with integrity at all times and embrace the philosophy of treating customers fairly

Individual Conduct Rules

You must act with integrity

You must act with due skill, care and diligence

You must be open and cooperative with the FCA, and other regulators

You must pay due regard to the interests of customers and treat them fairly

You must observe proper standards of market conduct

All Staff are Covered by the SGEF Core Values

Team Spirit - The employee encourages collective success

Innovation - The employee will create conditions that encourage innovate

Responsibility - The employee acts with integrity and in an ethical manner

Commitment - The employee is committed to the role and inspires others

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Job Detail

  • Job Id
    JD2973577
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    East London, United Kingdom
  • Education
    Not mentioned