Job Description

Business Support Admin Assistant (Grade 2)

Reference ID: RQ1638371

About the Role

We are seeking a highly organised and customer-focused Business Support Admin Assistant to provide high-quality administrative and frontline support across the service. The successful candidate will deliver efficient, accurate and timely business support, ensuring smooth day-to-day operations and excellent customer service to both internal and external stakeholders.

This role involves reception duties, meeting support, data management, and a range of routine administrative and financial tasks. Professionalism, confidentiality, and attention to detail are essential.

Key Responsibilities

Provide high-quality business support services in line with service standards and agreements.

Organise meetings and events, liaising with colleagues and external partners, ensuring timely production of agendas, notes and outputs.

Support and document meetings, including those involving sensitive matters.

Deliver general reception duties, offering frontline customer service and resolving basic enquiries.

Take clear messages via telephone and email, ensuring accurate handover.

Carry out a range of routine administrative tasks as required.

Administer business processes and systems, ensuring accuracy and timely outcomes.

Maintain secure and accurate data records, including producing routine management information.

Maintain filing systems and update electronic databases.

Receive, sort and distribute incoming and outgoing post.

Undertake financial administrative tasks in accordance with procedures.

Monitor office equipment and report issues to supervisors.

Maintain confidentiality and act professionally when interacting with colleagues, customers and partners.

Undertake routine opening/closing of the building and ensure safety and security procedures are followed.

Contribute to continuous improvement and support service flexibility to meet changing demands.

Demonstrate positive professional behaviours and uphold organisational values.

Ensure compliance with statutory requirements including Health & Safety, GDPR and Data Protection.

Carry out any other duties appropriate to the post and grade.

I

deal Candidate Profile

Essential Skills & Experience

Experience in administrative or customer-facing work.

Good communication skills, both written and verbal.

Strong organisational skills with the ability to prioritise routine tasks.

Ability to maintain accurate records and follow set procedures.

Competent IT user including Microsoft Office and data entry systems.

Ability to work sensitively, professionally, and maintain confidentiality.

Team-focused with the ability to work flexibly to support service needs.

Desirable

Experience working in a local authority, education or public sector environment.

Familiarity with financial administrative processes.

Pre-Employment Requirements

Proof of Right to Work in the UK

Satisfactory employment references

DBS Check Required

Compliance with organisational policies including safeguarding and data protection

Why Join?

Support essential frontline services through high-quality business administration.

Gain experience across a broad range of administrative functions.

Work in a supportive and collaborative environment with opportunities for skills development.

How to Apply

If you are organised, reliable and committed to delivering excellent administrative support, please click 'Apply Now'

OR send your CV directly to: nazira.sony@centurionstaunch.co.uk

Privacy Notice:

All personal information will be handled in accordance with GDPR and used solely for recruitment purposes.

Job Types: Full-time, Fixed term contract

Pay: 12.21 per hour

Expected hours: 22.5 per week