Job Description

Job summary

The North Devon Adult Community Mental Health Team is seeking to recruit an enthusiastic, flexible and multi-skilled administrator to join its busy administration team

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The Team support Mental Health Services across three sites in North Devon (Abbotsvale in Bideford, and two Health and Wellbeing Clinic sites in Barnstaple, one in Pilton and one at the North Devon District Hospital). It will be essential for the post holder to be able to travel across these three sites at short notice. You will be asked at application and interview stage to demonstrate how you meet this criteria.

Main duties of the job

The post holder will undertake administration of all office tasks in supporting the Community teams as well as covering the reception at all three sites when required.

Main tasks will include meeting and greeting patients when covering reception, answering calls, when you will often be the first port of call; working from shared email inboxes, keeping Excel spreadsheets updated, generating letters and reports, uploading these onto our patient record system. There will be a requirement to prepare agendas for meetings and take minutes. Training will be given to support you in your development within this role. You will require excellent communication, IT and organisational skills, be able to remain calm and professional during busy times or when handling difficult situations, and have the ability to adapt to constant changes within the NHS.

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Please use the link below to see the and Person Specification which will provide further information on this role.

https://www.jobs.nhs.uk/candidate/jobadvert/C9369-25-0463

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence).

Experience

Essential

Excellent organisational skills Ability to prioritise workload and adapt to change when required Experience of dealing with confidential and complex information

Desirable

Previous experience of working within an administrative or secretarial team Ability to take accurate formal and informal minutes Previous experience of working in a Healthcare or Social Care administrative setting

Analytical and Judgemental

Skills

Essential

Able to plan, organise, prioritise, coordinate and work flexibly.

Other requirements

Essential

Ability to travel between Bideford and Barnstaple at short notice to meet the requirements of the role.
Job Type: Part-time

Pay: 24,625.00-25,674.00 per year

Expected hours: 34.75 per week

Language:

English (preferred)
Work Location: In person

Application deadline: 18/06/2025
Reference ID: C9369-25-0463