Job Description

Job Summary As Business Support Administrator, you'll provide high-quality administrative and coordination support to our Management Team. Working closely with the Practice Business Manager, Operations Manager, and Finance Manager, you will help to ensure the smooth running of the organisation. From managing information systems and coordinating meetings, to handling HR processes and supporting trainees this role is central to keeping things moving behind the scenes. This varied role provides scope to take ownership of tasks and contribute to the development of efficient systems and processes.

Key Tasks:

Management Information Systems Manage the Partnership's 'TeamNet' System: Set up and deactivate user accounts. Upload key documentation such as policies, HR information, bulletins, and notices. Maintain and develop topic pages. Track compliance checks and report discrepancies.



Keep the Partnership-wide diary up to date. Monitor training logs and highlight outstanding requirements Key Tasks: Document Production and Communication Produce and contribute to a wide range of materials, including: PowerPoint presentations, spreadsheets, reports, and formal letters. Meeting agendas, minutes, and action logs. Website and social media posts.



Leaflets, posters, and other promotional material. Internal communications such as policies and standard operating procedures. Key Tasks: Systems Administration Support the oversight of IT systems and access: Regularly audit staff lists and user access rights (including third parties). Maintain accurate work patterns and update rotas with the Operations Manager.



Remove access for leavers and manage third-party user permissions. Produce and circulate weekly room rotas for both sites. Key Tasks: HR Administration Provide administrative support for key HR activities: Coordinate job adverts, applications, and interviews. Manage onboarding documentation in line with the new starter process.



Organise Disclosure and Barring Service (DBS) checks. Review and approve leave requests (within guidelines). Act as the first point of contact for absence reporting, coordinating clinic cover as needed. Ensure return-to-work meetings are scheduled and documented.



Manage the leavers process and organise exit meetings. Monitor appraisal completion and maintain accurate records. Key Tasks: Trainee and Student Coordination Help deliver a high-quality experience for trainees and students: Liaise with trainees before, during, and after placements. Coordinate with external organisations regarding intake.



Set up system access and manage leave and absence processes. Assist with planning induction programmes, tutorial schedules, and timetables. Act as the main point of contact for administrative and pastoral support. Key Tasks: General Support to the Management Team Provide general support to ensure effective operations: Manage diaries for the Business Manager, Operations Manager, and Finance Manager.



Coordinate internal meetings, circulate agendas, and record actions. Respond to queries on behalf of the management team as appropriate. Support wider practice activities (e.g. vaccination clinics, staff events).



Undertake delegated tasks that contribute to the smooth running and strategic development of the Partnership. Assisting managers with the delivery of specific projects and responsibilities within their individual roles. Carrying out general administrative tasks such as filing, data inputting, answering the telephone, photocopying, and liaising with patients where appropriate.