Job Description

About Us

Dental IT is a specialist IT support provider for dental practices across the UK. We manage IT systems, VoIP phone solutions, broadband services, remote backups and more. We're looking for a reliable, organised and proactive person to support day-to-day operations.

The Role

We're seeking a

Business Support Administrator

to play a key part in keeping the business running smoothly. You'll work closely with the Operations Manager and Engineering team, handling customer communication, scheduling, purchasing, internal organisation and operational tasks. This is a varied, fast-paced role ideal for someone who enjoys responsibility and takes pride in efficiency.

Key Responsibilities (include but not limited to):

Handling inbound customer requests by phone and email Preparing quotes and proposals Purchasing equipment and managing stock/office supplies Processing broadband and VoIP phone system requests (training provided) Scheduling engineer visits and managing diaries Liaising with suppliers and service partners Updating and maintaining customer records General administrative support Helping streamline systems and reduce operational bottlenecks

What We're Looking For

Excellent organisational and multitasking skills Strong written and verbal communication Comfortable with computers and learning new systems Able to work independently and use initiative Previous admin experience preferred IT, telecoms or operations experience is a bonus (but not essential)

What We Offer

26,000-30,000 per year (DOE)

Monday-Friday working hours Training in broadband, VoIP and IT processes Supportive small team environment Real opportunity to grow and develop within the business

How to Apply

Send your CV and a brief cover letter explaining why you would be a great fit for the role.

Job Types: Full-time, Part-time, Permanent

Pay: 26,000.00-30,000.00 per year

Work Location: In person