Job Description

Job description

We have an opportunity for an enthusiastic individual to join us as a Business Support Administrator within our Business Support Services team on a full time and permanent basis (37.5hrs). We are seeking applicants who are dedicated to providing a high-quality patient and customer centric service and are happy to share their knowledge by working with their team.

Our Business Support Services Team work alongside our Laboratory based colleagues to provide administrative support and by providing essential information to our service users. The position will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our Essential Services Laboratories (ESL) sites when required.

Responsibilities

As a Business Support Administrator, you will be responsible for supporting all three of our sites with their crucial paperwork which is required for us to be able to maintain our UKAS accreditation. Your duties will include, but are not limited to;

Monitoring and dealing with requests in multiple inboxes. Providing information and non-technical advice to all users of the Pathology service. To liaise with laboratory staff as required. Scheduling meetings and taking minutes. To create room bookings for both internal and external parties. For the provision of food and refreshments upon request. Inputting data from reports received from external laboratories. Greeting patients arriving as part of our Andrology clinics.
Most importantly, through our shared values, you will help to make a positive difference to the lives, health and wellbeing of those within our community that we serve.

Our team at SPS have been fundamental to the principle of making a positive difference to healthcare in Somerset for over a decade, holding ISO15189 UKAS accreditation.

At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally and personally. We offer a Wellbeing Allowance worth up to 1500 per annum for our esteemed team members working in Band 2 - 6 roles.

SPS maintains a comprehensive training budget designed to support the career development of all staff members. This investment ensures that employees have access to the necessary resources and opportunities to enhance their skills and knowledge and advance their professional growth.

Essential

3 GCSE's to include English and Maths and/or NVQ Level 3, or equivalent level of knowledge. Good degree of accuracy and numeracy. Ability to effectively communicate with a wide range of levels of staff within the laboratory, user organisations and suppliers of goods and services. Well-developed interpersonal and team working abilities. Ability to manage time to best advantage. Ability to adapt efficiently to change.

Beneficial

Previous experience of taking minutes at meetings. Previous experience of working in an administrative/customer service role. Knowledge of administrative systems and computer applications in use within Pathology. Particularly LIMS, Quality Management System and Procurement system.

Company Perks

Smart-casual dress code Free on-site parking at the Hub Laboratory Annual leave of 27 days plus bank holidays Wellbeing allowance of 1500 per annum Free fruit, tea and coffee facilities Benefits Scheme for discounts at select shops Free confidential support system for all staff Pension scheme

About Us

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.

We believe our staff are vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.

Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.

Job Types: Full-time, Permanent

Pay: 24,071.00-25,674.00 per year

Benefits:

Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Transport links
Schedule:

Monday to Friday No weekends
Experience:

Administrative: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: BSA0725-CCW