Job Description

Job Summary

We are looking for an enthusiastic Business Support Administrator to join our growing Building Control team.

Vantage Building Control is a Registered Building Control Approver, with offices in Suffolk, Norfolk, London, and Kent. Vantage Building Control was developed to set up and maintain a highly professional and compliant building control service to deliver technical excellence, exceptional service and committing to continue to raise standards within the industry.

You will work alongside the business support team and our surveyors, providing a comprehensive administrative and business support service. You will receive ongoing training, and support to enable you to develop the skills, knowledge and behaviours needed to undertake a comprehensive range of business support administrative duties.

The role:

As a Business Support Administrator, you will play a key role in supporting the smooth and efficient delivery of our Building Control services. You will provide professional and proactive administrative support to our surveyors, managers, and clients, helping to ensure the smooth operation of administrative processes across the business.

You will act as a central point of contact within the team, managing key administrative processes, maintaining accurate records, and ensuring that all documentation, communications, and project-related administrative tasks meet the required legislation, regulations, and associated standards.

Responsibilities

Provide a comprehensive, professional, and efficient administrative support to the business and our surveyors in the delivery of the full range of Building Control services Responsible for dealing with a wide range of telephone enquiries and correspondence - working on own initiative to take action as appropriate and referring issues to team members Provide a high-quality administrative support service Ability to communicate and to present information clearly and concisely both verbal and written, with good attention to detail Ensure that all data-entry, documentation, printing, filing duties and relevant and appropriate information are performed accurately and in a timely manner Respond promptly and thoroughly to any requests for information Processing new applications and advising applicants/agents when applications are invalid and what additional information may be required to comply with legislation and guidance Issuing of statutory documents, including the Initial Notices and Water Consultations. Undertake housekeeping of electronic data systems ensuring clean live data is retained at all times Creating and issuing fee proposals Ensure all company processes/QA procedures are followed Act as a point of contact for clients wishing to contact an Inspector to arrange a site inspection Communicating effectively, developing, and maintaining excellent internal and external stakeholder relationships Reviewing and following up of tasks

Skills, Knowledge and Experience

Experience working in building control is desirable but not essential Excellent communication skills both oral and written and be customer focused Great working knowledge of Microsoft Office as well as confidence using bespoke IT systems A keen eye for aesthetics and details The ability to access input & retrieve data from a computer system competently and accurately A confident candidate who will be responsible for taking complete ownership over their work and being able to work independently as well as in a team The ability to manage and execute a daily workload without extensive supervision A quick and adaptable learner who will become familiar with and adhere to the current administration processes Accurate scanning of documents and subsequent digital filing Ability to follow policy and procedures Good Attention to detail and problem-solving skills Ability to be flexible and adapt to change Some understanding of the construction industry would be of advantage

Benefits

25 days annual leave, plus bank holidays and including Christmas shutdown Uncapped annual bonus based upon company KPI's Company pension scheme Annual salary increases Private Medical Insurance extended out to immediate family Enhanced maternity, paternity and adoption leave and pay for all new parents Individual allowance of 250 per annum toward CPD, plus internal company training days Flexible working options Regular company events Cycle to work scheme
This role is ideal for motivated individuals seeking to utilise their administrative expertise within a supportive team environment. Applicants should possess excellent organisational abilities, be detail-oriented, and committed to maintaining high standards of professionalism.

Job Types: Full-time, Part-time, Permanent

Pay: 24,000.00-26,000.00 per year

Expected hours: 22.5 - 37.5 per week

Benefits:

Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Private medical insurance
Work Location: In person