Job Description

London Fixed Term Contract - Full Time
On Site



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About us

The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.



Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.


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The role

The Business Support & Executive Assistant will be responsible for providing high-level administrative and operational support to the UK Chief Underwriting Officer (CUO) and Chief Risk Officer (CRO). This role involves managing diaries, coordinating meetings and travel, preparing reports and presentations, and serving as a key point of contact between the executives and internal/external stakeholders.



The Fidelis Partnership operates as a full-time, on-site working environment.


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Key accountabilities

Coordinate all communications, including calls, emails, reports, letters - incoming and outgoing Inbox management: Prioritise and manage demands and correspondence Intensive diary management; gatekeeping and time management skills of the essence Travel management: arrange itineraries, bookings, meetings, and all transfers for business travel Expenses: process all expenses and act as proxy for direct reports Maintain relationships with key members of the company and regulators Collaborate with wider Underwriting team on meetings, projects, deadlines, statutory requirements Anticipate and plan for various reporting deadlines within the Underwriting calendar Support with quarterly Board Meeting including document management, deadlines, review process Create and assist with office processes and systems to enhance company operations Assist with daily ad-hoc office management related issues Co-manage on-boarding for new starters and off-boarding for leavers Cover for EAs (holidays, sick days) Manage deliverables and follow-ups both incoming and outgoing Produce timelines for and support any active projects. Act as the point of contact among executives, employees, clients, and other external partners and delegate tasks accordingly. Act as an extended arm of Rich, attending meetings on his behalf, taking away action points and making them happen. Coordinate annual and mid-year review process On call out of hours during peak times Diary management and meeting coordination Travel bookings, itineraries, and expenses Document and presentation support Ad-hoc administrative tasks #

Skills & experience

Proven experience as an Executive Assistant, Personal Assistant, or similar administrative role supporting senior executives Prior experience working infinancial services, insurance, or a professional services environment is strongly preferred Exceptional organisational and time-management skills, with the ability to manage multiple priorities in a fast-paced setting High level of professionalism, discretion, and confidentiality when handling sensitive information Excellent written and verbal communication skills, including the ability to draft and proofread correspondence, reports, and presentations Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); experience with document management and collaboration tools (e.g. SharePoint, Teams) Skilled at managing complex diaries, coordinating meetings, and organising domestic and international travel Able to anticipate the needs of executives and take proactive steps to ensure their time is used efficiently Comfortable liaising with internal and external stakeholders, including senior leadership, clients, and regulators Meticulous attention to detail and a commitment to accuracy Strong problem-solving skills with a flexible, "can-do" attitude Experience in preparing board packs, meeting agendas, and minutes is desirable #

Other

The Fidelis Partnership Ethos

At The Fidelis Partnership, we aim to be different while making a difference.

We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence. Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space. We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader. We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals. We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.

Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.

Diversity, Equity & Inclusion

Diversity & Inclusion in the workplace

Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups We aim to maintain a focus on equal opportunities across all stages of hiring process We measure and minimise the pay gap where possible.

Bring Your Whole Self to Work

Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.




Apply by 01/09/2025


Reference: FID01516