Job Description

Job Title:

Business Support

Location:

Colchester, Essex

Job Type:

Full-time, 37.5 hours per week

Salary:

24,570 per year

Company:

Alcove - Helping the Elderly & Vulnerable Stay Safe and Connected

About Us:

Alcove is a market leader in care technology, revolutionising the social care sector by using digital, sensor-based technologies to keep elderly and vulnerable people safe while maintaining their independence. We work closely with local authorities, the NHS, housing associations, and sheltered accommodation providers to provide connected care technology, allowing us to monitor the health and well-being of individuals remotely, ensuring early detection of any potential issues. Join us to play a crucial role in supporting the elderly and vulnerable people to live more independent lives, supported by innovative technology.

Job Overview:

We are seeking a highly organised, proactive, and professional individual to join our team as a

Business Support

. This multifaceted role combines warehouse management, business support, and front-of-house responsibilities. You will be the primary administrative support for internal operations, office management, and facilities, ensuring the smooth day-to-day functioning of the office. As the first point of contact for both employees and visitors, you will play a vital role in creating a welcoming and professional environment.

Key Responsibilities:

Manage inventory, including ordering, storage and organisation, and stock counting. Provide administrative support to internal operation processes and company-wide business functions. Oversee office management tasks, including facilities and administrative functions, to ensure the efficient running of the office. Greet, assist, and support employees, visitors, and guests, maintaining a professional and approachable demeanour. Handle a variety of office tasks including scheduling, filing, and managing communications. Manage office supplies, ensuring the office is stocked and well-maintained. Support senior leadership with business functions, including scheduling meetings, preparing documents, and assisting with various projects. Collaborate with teams across the company to ensure smooth operations. Manage visitor and guest registration, ensuring a warm welcome and professional experience.

Required Skills & Experience:

Proven experience in office or warehouse management, or business support. Exceptional organisational skills, with the ability to multitask, prioritise, and manage time effectively. Strong attention to detail and accuracy in all tasks. Excellent verbal and written communication skills. Strong problem-solving skills and a proactive attitude towards tasks and challenges. Proficiency in Microsoft Office, especially Excel, and general office management tools and IT systems. Strong aptitude for maths, numbers, and cost calculations. Comfortable with office technology, including email systems, databases, and communication tools. Ability to work independently and as part of a team. A friendly, approachable, and professional demeanour, acting as the "face" of the office. Excellent interpersonal skills with the ability to build positive relationships with employees, visitors, vendors, and other stakeholders. Minimum GCSE Maths and English qualifications. Due to the location of the office, full driving licence

Desirable Skills:

Proven experience in using Salesforce. Strong customer service skills for handling inquiries and providing assistance. Willingness to travel to other offices if required.

What We Offer:

A dynamic and varied role in a supportive and growing company. A collaborative and professional work environment. Competitive salary and benefits package. Opportunity for career development and growth within the company.
If you are organised, detail-oriented, and passionate about delivering excellent support services, we would love to hear from you!

How to Apply:

Please submit your CV outlining your relevant experience and answer our 'Why would you like to work for Alcove' question explaining why you're interested in this role.

Job Types: Full-time, Permanent

Pay: 24,570.00 per year

Schedule:

Day shift Monday to Friday
Application question(s):

Why would you like to work for Alcove?
Experience:

Warehouse management: 1 year (preferred) Microsoft Office: 1 year (preferred) Administrative: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: Business Support - Colchester