Job Description

Business Support Executive - Required at Heartlands Nursing Home, Birmingham B26, Part of the Country Court Family

We are no longer accepting applications for sponsorship.

Hours: Monday to Friday, 37.5 hours per week. (Hours 0900-1700)

We are looking for comprehensive administrative support to the Home Manager, the home, and our residents, ensuring the smooth day-to-day functioning of our award-winning and busy homes. Provide a warm and welcoming service that meets our high standards and delivers the best care for our residents. Liaise effectively with our central services teams to ensure efficient operations. Be an integral part of our team, enriching the lives of everyone who lives or works with us.



Heartlands Nursing Home is one of the leading care homes in Birmingham & we specialise in providing individualised residential, dementia & nursing care that supports residents with their personal needs. Our dedicated team led by the manager help create a warm, homely atmosphere and help create special memories for the residents.

JOINING THE COUNTRY COURT CARE FAMILY

Country Court is proud to be a family run business that's grown over the years to a family of 3,300+ employees and over 45+ care homes. We're passionate about providing 5care to our residents. From bistros to pubs and cinema rooms to spas - we've created extraordinary care homes so we're looking for extraordinary people to join our team!

ABOUT THE ADMINISTRATOR ROLE

The Business Support Executive is a vital role, where you will be providing a warm and welcoming service offering the support required to ensure the home meets high standards and delivers the very best care for our residents. You will support the Home Manager, liaise with our Head Office and be a key part of our team in the home ensuring we enrich the lives of everyone who lives or works with us.


Key duties will include:

Deliver comprehensive administrative support to the Home and Home Manager, ensuring all tasks are handled efficiently and effectively. Provide a Friendly and Helpful Reception to all Visitors. Manage receptionist and ensure that all visitors are welcomed to the Home. Act as a seamless administrative link to Central Services, facilitating smooth communication and coordination. Ensure resident and staffing compliance with all relevant regulations and standards at all times.

ABOUT YOU

We want someone proactive, passionate, and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community. You'll be genuinely valued and empowered as an integral part of our team.


Ideally you will have extensive administrative experience, with excellent attention to detail, you'll be a positive team player and feel comfortable in a busy and customer focused role. An understanding of care sector would be advantageous

IN RETURN:

You'll be joining our family-run business and alongside pension contributions and annual leave, we offer:

Annual pay reviews. A bespoke Induction Training Programme, with ongoing development and access to nationally recognised qualifications
Recommend a Friend bonus scheme
Access to the Blue Light Discount Card Annual Staff Awards Programme, celebrating outstanding contributions across all our Homes Subject to Terms and Conditions

PLEASE NOTE:

All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

You may have experience as

Administrator, admin, clerical, personal assistant, secretary, care home admin, NHS admin, admin support, Care Home Administrator, Hospital Administrator, Business Support Executive