Job Description

Muller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain.
Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence, sustainability, and supporting British agriculture, making us a trusted partner in the dairy supply chain.
We are recruiting for a Business Support Coordinator
Are you passionate about supporting operational excellence and driving business success through effective coordination and administration? Muller Milk & Ingredients Distribution is seeking a proactive and detail-oriented Business Support Coordinator to join our Logistics team at our Manchester Depot. This role is pivotal in ensuring the smooth and efficient flow of goods into our supply chain, supporting operational excellence through strong administrative, analytical, and communication skills.

• Location: Manchester Depot (M17 1TU)
• Contract: Full-time | Permanent
• Competitive salary: (paid monthly)

• Shift Pattern: Monday - Friday (40 hours per week)

What You'll Do
As a key member of the site support team, you will:

• Coordinate payroll, HR admin, time & attendance, and holiday tracking
• Manage agency bookings, timesheets, and invoice reconciliation
• Process purchase orders and ensure accurate financial tracking
• Support training delivery on core systems and processes
• Create and distribute key reports (H&S, STARTS, Airsweb, KPIs)
• Lead by example in health & safety and promote a culture of continuous improvement
• Manage office facilities, hospitality, uniforms, PPE, and reception duties
• Maintain internal communications (notice boards, newsletters)
• Investigate credit control claims and support problem-solving initiatives
• Drive OE (Operational Excellence) projects and collaborate across teams
• Support with H&S initiatives and wellbeing initiatives."

What We're Looking For

• Previous experience in logistics, supply chain, or business support roles (inbound logistics preferred).
• Strong organisational, coordination and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (especially Excel)
• A team player with a proactive and problem-solving mindset.
• Ability to work under pressure and meet tight deadlines.
• Basic understanding of Health & Safety principles

Why Join Muller?
At Muller, we're committed to developing our people. You'll be supported through a structured development journey including:

• Competitive salary (paid monthly)
• 3% performance bonus
• 2 x Life Assurance policy
• 25 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme (matched up to 8%)
• Access to Aviva DigiCare +
• Exclusive access to Muller Rewards, offering a variety of online and in-store discounts
• Business Supplied IT Equipment
• Concessionary products
• Career Progression and Development Opportunities
• Free parking

Ready to Apply?
If you're ready to make a difference and grow your career with a leading name in the dairy industry, we'd love to hear from you.
Contact Details:
F.A.O. UK Recruitment, Muller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ

Skills Required