Business Support Officer

Hanslope, ENG, GB, United Kingdom

Job Description

Details


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Reference number




433690

Salary




29,000
Plus location allowance 1750
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade




Administrative Officer
A2

Contract type




Permanent

Business area




FCDO Services - COO

Type of role




Administration / Corporate Support

Working pattern




Full-time

Number of jobs available




1

Contents


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Location About the job Benefits Things you need to know Apply and further information

Location


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Hanslope, South East England, MK19 7BH

About the job


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Job summary




At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.

Job description



Supporting national security.



Finding the perfect balance.



Taking pride in your work.



It all matters.



Keep our global operations running with precision and purpose




In this role, you'll deliver vital administrative and business support that keeps operations running smoothly and ensures compliance with FCDO Services policies and procedures. You'll manage purchasing requests from initiation to completion, ensuring accuracy, approvals, and timely processing, while maintaining essential records, databases, and registers to uphold data integrity. You'll also monitor activities such as procurement card usage and time card submissions, supporting colleagues to meet requirements and maintain high standards across the business.


As a central point of contact for purchasing, recruitment, and general administrative queries, you'll collaborate closely with HR, Finance, and Procurement to resolve issues, streamline processes, and drive continuous improvement. From producing reports and coordinating communications to supporting events and managing team resources, you'll play an active role in creating an efficient, well-organised, and high-performing support function that enables FCDO Services to deliver effectively for its customers.

Bring organisation, accuracy, and initiative to every task you take on




Organised, proactive, and detail-focused, you take pride in delivering accurate work and keeping things running smoothly behind the scenes. You're confident managing multiple priorities, planning and organising your workload effectively to meet tight deadlines without compromising on quality. With a strong grasp of administrative processes, purchasing procedures, and compliance requirements, you ensure that every task - from processing procurement requests to maintaining data integrity - is completed to the highest standard.


You're approachable and professional, able to build strong working relationships with colleagues at all levels. Clear communication comes naturally to you, whether you're explaining processes, following up on documentation, or supporting others to meet policy standards. Comfortable using Microsoft Office and M365 tools, you use technology to stay organised and efficient.

Discover the support you need to grow your career




Working with us, you'll help keep people, information, and assets safe around the world. It's a role you can feel proud of, and we aim to make every part of your career just as rewarding. That's why when you join us, you expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, cafe, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do and all you need.


Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: https://www.fcdoservicescareers.co.uk/how-to-apply/


To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk


Closing date: 05/11/2025

It takes a diverse team to protect a diverse world




The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match



Person specification




We are looking for people with:

Effective time management skills; able to plan and organise activities effectively and meet deadlines High attention to detail and accuracy in record-keeping Effective communication skills to be able to build relationships with a range of people at all levels of seniority, explain processes and ensure colleagues to adhere to them Proactive and able to act on own initiative to ensure tasks completed accurately and on time Able to understand and follow processes and guidelines

Behaviours




We'll assess you against these behaviours during the selection process:


Managing a Quality Service Communicating and Influencing Delivering at Pace

Technical skills




We'll assess you against these technical skills during the selection process:


Effective time management skills: able to plan and organise activities effectively and meet deadlines High attention to detail and accuracy in record-keeping Effective communication skills to be able to build relationships with a range of people at all levels of seniority, explain processes and ensure colleagues to adhere to them Proactive and able to act on own initiative to ensure tasks completed accurately and on time

Benefits


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Alongside your salary of 29,000, FCDO Services contributes 8,401 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role. Annual leave starting at 25 days. A culture encouraging inclusion and diversity. A Civil Service pension. Free shuttle bus available between central Milton Keynes and Hanslope Park 9 days per annum public and privilege days

Things you need to know


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Selection process details




This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific questions.


Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.


Your CV should include:

no personal identifying details career history with key responsibilities skills and experience achievements qualifications

Your personal statement should outline your interest in the role.


Candidates will only be sifted on answers provided to the job specific questions which are outlined in the application form.


Those that are successful will be invited to a MS Teams or Face to face interview.


At the interview you will be asked a blend of questions on technical skills and behaviours.


Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdraw. Please see our candidate guidance for more information on appropriate and inappropriate use.



Feedback will only be provided if you attend an interview or assessment.

Security




Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical




Successful candidates will be expected to have a medical.

Nationality requirements




Open to UK nationals only.

Working for the Civil Service




The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion




The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information


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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants



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Job contact :



Name : FCDO Services Recruitment Team Email : Fcdoservices.recruitment@fcdo.gov.uk
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Recruitment team



* Email : Fcdoservices.recruitment@fcdo.gov.uk

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Job Detail

  • Job Id
    JD3999104
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Hanslope, ENG, GB, United Kingdom
  • Education
    Not mentioned