Job Description

Job description
37 Hours per week - Fixed term maternity cover - 12 months




We are seeking a highly motivated and organised Business Support Officer to join our Adult Social Care team. In this vital role, you will provide comprehensive administrative support to ensure the smooth running of the safeguarding adults service, helping to keep some of our most at-risk residents safe.



Are you passionate about making a difference to the lives of vulnerable adults? Do you have a keen eye for detail and thrive in a fast-paced, safeguarding-focused environment? If so, we'd love to hear from you.




We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.





We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service.

About the Role

As a Business Support Officer you will be part of a wider Business Support Team, but your core duties will include providing administrative support, organising meetings and taking minutes in meetings for the Safeguarding Team.



As Business Support Officer you play a key role in ensuring the smooth operation of safeguarding processes. You'll provide vital administrative support to social workers and safeguarding leads, handling sensitive and confidential information with professionalism and care.




Your responsibilities will include arranging safeguarding meetings, preparing agendas, taking accurate minutes, and ensuring records are maintained in line with statutory requirements.



You'll also act as a point of contact for internal and external partners, including health professionals, the police, and care providers, supporting effective multi-agency working. You'll keep case management systems up to date, track referrals, and help ensure that safeguarding enquiries are well-documented and completed within required timescales.




Your attention to detail, organisational skills, and ability to manage competing priorities will be crucial in helping us protect and support vulnerable adults in our community.

About You

Looking for a rewarding role that offers flexible and family-friendly working options? You've found it - and plenty more besides. It's your chance to join a friendly and supportive team of people who work together to make a positive difference for vulnerable Adults in Reading.







Previous experience of working in a similar role would be desirable however not essential as training will be given.



You will need to demonstrate:


high standard of organisational skills and ability to react to different priorities in workload high standard of interpersonal & communication skills across all a wide variety of internal and external contacts ability to work independently with minimal supervision provide high levels of quality output and accuracy strong IT and literacy skills able to input and retrieve data accurately as required from a variety of IT systems




You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.






Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team

- work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency

- show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious

- be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading

- maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

Our Offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment.





A competitive salary alongside a range of benefits including:


Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave A wide range of flexible working opportunities Modern working environment at the Civic Offices in the heart of Reading Local Government Pension Scheme (LGPS) Life Assurance - three times your annual salary (for members of the LGPS) On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

For an informal discussion and to find out more about this role, please contact Debbie Martyn, Business & Governance manager - 07966 133 600 or email

debbie.martyn@reading.gov.uk

Closing date: Sunday 22nd June 2025

Interview date Week commencing 30th June 2025



Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Visit:

www.moretoreading.co.uk

to find out more about Reading's Community & Adult Social Care Services. It's a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.